Project Manager (GWIM Advisory Branch), Core ...

Job Description:Role Summary:The Project Manager will play an integral role leading 3rd party vendors in delivering exceptional support to our GWIM Advisory branch locations throughout the country. This team directly supports client facing associates who depend on this teams underlying technology daily in order to exceed customer expectations. The technology supported is primarily hardware, but they''re often troubleshooting issues and solving problems well beyond their primary function. Each engagement is an opportunity to develop a loyal customer who will seek us out in the future to support their business.Responsibilities:Responsible for cabling infrastructure, network hardware, desktop deployment, voice & video equipment, digital signage, delivery of television services, and more. Support every GWIM Advisory branchManage people, processes, services, improvement opportunities, large projects, and a plethora of ancillary issues and escalations day-to-dayRequired Skills:3 or more years working directly with and/ or supporting 3rd party vendors3 or more years of demonstrated process improvement experienceProven Data Analysis and/or Metrics Delivery experience5 or more years in a client/ customer support function (etc. - customer support / empathetic support functions)Must be able and willing to travel at least 1 week per monthMust be able and willing to nights and weekends during project implementations as neededDesired Skills:5 or more years working directly with and/ or supporting 3rd party technology vendors4 or more years Project Management experienceDemonstrable executive communications skillsExperience working in a Waterfall environmentPersonally driven to provide superior customer/ client experienceInfrastructure technology, specifically with telecommunicationsPMPCore Technology Infrastructure Organization:Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the worldIs committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfullyWants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.Job Band:H5Shift: 1st shift (United States of America)Hours Per Week:40Weekly Schedule:Referral Bonus Amount:0 --> Job Description:Role Summary:The Project Manager will play an integral role leading 3rd party vendors in delivering exceptional support to our GWIM Advisory branch locations throughout the country. This team directly supports client facing associates who depend on this teams underlying technology daily in order to exceed customer expectations. The technology supported is primarily hardware, but they''re often troubleshooting issues and solving problems well beyond their primary function. Each engagement is an opportunity to develop a loyal customer who will seek us out in the future to support their business.Responsibilities:Responsible for cabling infrastructure, network hardware, desktop deployment, voice & video equipment, digital signage, delivery of television services, and more. Support every GWIM Advisory branchManage people, processes, services, improvement opportunities, large projects, and a plethora of ancillary issues and escalations day-to-dayRequired Skills:3 or more years working directly with and/ or supporting 3rd party vendors3 or more years of demonstrated process improvement experienceProven Data Analysis and/or Metrics Delivery experience5 or more years in a client/ customer support function (etc. - customer support / empathetic support functions)Must be able and willing to travel at least 1 week per monthMust be able and willing to nights and weekends during project implementations as neededDesired Skills:5 or more years working directly with and/ or supporting 3rd party technology vendors4 or more years Project Management experienceDemonstrable executive communications skillsExperience working in a Waterfall environmentPersonally driven to provide superior customer/ client experienceInfrastructure technology, specifically with telecommunicationsPMPCore Technology Infrastructure Organization:Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the worldIs committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfullyWants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.Job Band:H5Shift: 1st shift (United States of America)Hours Per Week:40Weekly Schedule:Referral Bonus Amount:0 Job Description:Role Summary:The Project Manager will play an integral role leading 3rd party vendors in delivering exceptional support to our GWIM Advisory branch locations throughout the country. This team directly supports client facing associates who depend on this teams underlying technology daily in order to exceed customer expectations. The technology supported is primarily hardware, but they''re often troubleshooting issues and solving problems well beyond their primary function. Each engagement is an opportunity to develop a loyal customer who will seek us out in the future to support their business.Responsibilities:Responsible for cabling infrastructure, network hardware, desktop deployment, voice & video equipment, digital signage, delivery of television services, and more. Support every GWIM Advisory branchManage people, processes, services, improvement opportunities, large projects, and a plethora of ancillary issues and escalations day-to-dayRequired Skills:3 or more years working directly with and/ or supporting 3rd party vendors3 or more years of demonstrated process improvement experienceProven Data Analysis and/or Metrics Delivery experience5 or more years in a client/ customer support function (etc. - customer support / empathetic support functions)Must be able and willing to travel at least 1 week per monthMust be able and willing to nights and weekends during project implementations as neededDesired Skills:5 or more years working directly with and/ or supporting 3rd party technology vendors4 or more years Project Management experienceDemonstrable executive communications skillsExperience working in a Waterfall environmentPersonally driven to provide superior customer/ client experienceInfrastructure technology, specifically with telecommunicationsPMPCore Technology Infrastructure Organization:Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the worldIs committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfullyWants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.Shift:1st shift (United States of America)Hours Per Week: 40

Created: 2021-11-29