Valet Parking Attendant - Downtown Austin Hotels

Driven To Serve® and Ready to Succeed!Working with Towne Park offers a variety of employment opportunities for your unique career plan! Whether you''re a part-timer, careerist or adventurer, Towne Park gives you the tools to learn and grow. With business in 50+ national markets, there''s no limit to where Towne Park might take you!No matter what you''re looking for, Towne Park provides a winning environment working alongside the brightest and friendliest colleagues around. Whether it''s team events, giving back to the communities where we live and work, or celebrating a Towne Park win, you''ll find a fun and welcoming work experience!JOB SUMMARYThe Guest Service Associate is responsible for providing exceptional customer service to guests or patients in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for driving, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests in and out of their vehicle during arrival and departure.DUTIES AND RESPONSIBILITIESGuest ServiceMaintains pleasant, friendly and professional demeanor with all customer, co-workers, and clientsAcknowledges and greets customer within five feet with a professional and friendly demeanorUses guest last names during interactionsUses salutation of the day and welcomes guests to the locationPractices proper Towne Park phone etiquettePosts up in designated areas when not completing tasksRuns at top speed to park and retrieve vehicles and drives slowly and cautiouslyAssists guests with bell services and luggage storage as needed (when applicable)Opens all vehicle and property doors for guestsAssists customers with directions, taxis, reservations and other inquiriesProvides customers with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the areaDelivers messages, items and/or guest amenities as requestedTransport guests to appropriate places that are approved by the location (when applicable)Explains parking rates and retrieval procedures to guests upon arrivalQUALIFICATIONSHigh school diploma or general education degree (GED); OR one (1) month related experience and/or training; OR equivalent combination of education and experienceAbility to operate a manual transmission is highly desirablePerform parallel parkingMust have and maintain a valid drivers license and clean driving recordFor insurance purposes, must be at least 18 years of age and be able to pass a criminal background and drug screenMust complete the Wheelchair Safety Training course provided by Towne ParkIf providing shuttle services, may be subject to additional requirementsWe offer:Flexible SchedulesDaily Access to Earned WagesCareer & Growth OpportunitiesPart Time and Full Time SchedulesLI-DS1

Created: 2021-11-29