Field Service Representative

JOB SUMMARYThe Field Service Representative provides training and technical knowledge to the sales team and customers to support the growth of the company. ESSENTIAL FUNCTIONS: Comply with Boral Safety Policies and Procedures Work safely every day and demand safety from those in contact with Conduct training on Boral products and installation guidelines for sales team and consumers Deliver product knowledge training of Boral ancillary products to educate and create demand for those products Present the Warranty and Code presentation to those within the industry Help increase the quality of installation by performing hands on product installation training for contractors and dealers Increase the number of qualified installers by working with trade organizations and Trade Training Schools Develop relationships with contractors and installation companies within the territory. Participate in preconstruction and jobsite visits for ongoing projects Assist Area Sales Manager pull through demand for products with job specific support and training Develop ''best practices'' Technical Training materials used to further MSV. Provide support to regional sales teams to help grow sales through product knowledge, support and service Support Warranty Claims Dept through site visit for information gathering, and some material and staining repairs. Continues to lead initiatives around safety, ensuring Zero/One/Ten is part of our culture

Created: 2021-11-29