Permit and Licensing Review Analyst

Position Information Posting Title Permit and Licensing Review Analyst Job Requisition Number COA084555 Position Number 105929 Job Type Full-Time Division Name DSD-Trans/Gen Permit Rvw Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor''s degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants The Development Services Department (DSD) assists homeowners, business owners, and contractors when they build, demolish, remodel or perform any type of construction to ensure compliance with applicable city and building codes. DSD is seeking to fill a Permit and Licensing Review Analyst position in the Land Management work group of the Land Review Engineering and Permitting Division. Land Management assists customers with obtaining rights for the use of City right-of-way and easements (streets, sidewalks, alleys, public utilities) through a variety of means depending on the project. The Permit and Licensing Review Analyst position''s duties include: Performs a variety of technical work involved in the acceptance, review, processing and issuance of all types of permits and licenses issued by the city. Screens and directs calls and/or public visitors; provides permit information including quoting and calculating fees and suggesting types of permits needed; answers questions and provides information, including applicable codes and regulations. Receives citizen complaints and questions, refers them to appropriate department or staff member for resolution. Reviews and interprets plans and specifications to determine compliance with related city codes, ordinances, and submittal requirements. Red-lines and notes features on plans needing revision in order to meet code requirements, participates in meetings to resolve conflicts with plans. Provides information to contractors, property owners, development professionals, and the general public regarding the interpretation and application of city policies, procedures, and licensing requirements. Prepares permits for issuance, assists in the scheduling of and keeping of records of reviews or inspections, keeps records of and provides billings of fees; ensures proper filing and logging of plans, and related documents for the permanent record. Assists in the development and maintenance of procedure and policy manuals. Reviews development applications to ensure that all required documents are included in the submittals. Performs field visits as required to review issues of non-compliance in regards to building, codes, right of way, and zoning law and ordinances. Working with the City of Austin provides a number of health and welfare benefits. Please click HERE for more information. Employment Application: Only complete applications will be considered. Be sure your employment history on the application includes your past job titles, employment dates, and a detailed summary of your job duties, functions and responsibilities. Please take the time to ensure that the application is complete to represent your history and skills/abilities. Although there are posting dates listed, Development Services may close the posting any time after seven days from the initial advertisement. Once a position is closed, no additional applications or application changes will be accepted. Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employer, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran''s preference. THE DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS. Pay Range $21.85 - $27.86 Hours Monday - Friday, 8:00am - 5:00pm.Limited telework opportunities may exist. Job Close Date 12/04/2021 Type of Posting External Department Development Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive, Austin, TX 78752 - PDC Preferred Qualifications Experience reviewing and processing municipal permits. Familiarity with reviewing conveyance deeds, easements, site plans, certificate of insurance, surveys, corporate resolution and other real estate related documents. Experience providing excellent customer service. Exceptional organizational, time management, writing and computer skills. Knowledge of AMANDA application or other application related to issuance of permits. Proficient in Microsoft SharePoint software. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs a variety of technical work involved in the acceptance, review, processing and issuance of all types of permits and licenses issued by the city. Screens and directs calls and/or public visitors; provides permit information including quoting and calculating fees and suggesting types of permits needed; answers questions and provides information, including applicable codes and regulations. Receives citizen complaints and questions, refers them to appropriate department or staff member for resolution. Reviews and interprets plans and specifications to determine compliance with related city codes, ordinances, and submittal requirements. Red-lines and notes features on plans needing revision in order to meet code requirements, participates in meetings to resolve conflicts with plans. Provides information to contractors, property owners, development professionals, and the general public regarding the interpretation and application of city policies, procedures, and licensing requirements. Prepares permits for issuance, assists in the scheduling of and keeping of records of reviews or inspections, keeps records of and provides billings of fees; ensures proper filing and logging of plans, and related documents for the permanent record,. Assists in the development and maintenance of procedure and policy manuals. Reviews development applications to ensure that all required documents are included in the submittals. Performs field visits as required to review issues of non-compliance in regards to building, codes, right of way, and zoning law and ordinances. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of applicable city ordinances, policies, codes, permitting, licensing, and related state and local regulations. Skill in applying code requirements. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability in maintain effective communication and working relationships with City Officials, business leaders, financial institutions, developers, citizen groups, and city departments and employees Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor''s degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education up to four (4) years. Do you meet these qualifications? Yes No * Please briefly describe your experience reviewing and processing municipal permits. (Open Ended Question) * Briefly explain your familiarity with conveyance deeds, easements, site plans, certificate of insurance, surveys, corporate resolution, and other real estate related documents. (Open Ended Question) * Exceptional communication (verbal and written) and customer service skills are essential in this position. Briefly describe your communication and customer service experience; include steps that you take to resolve customer complaints. (Open Ended Question) * What are some specific techniques you have used in order to improve your organizational and time management skills? (Open Ended Question) * Do you have experience with the City of Austin''s AMANDA system or similar development permit tracking databases? None Less than 3 years 3 years or more * Select your level of experience in Sharepoint. None Basic Intermediate Advanced Optional & Required Documents Required Documents Cover Letter Resume Optional Documents

Created: 2021-11-29