Landside Agent

Applications accepted from: All Persons InterestedDivision/Section: William P. Hobby / Landside OperationsWorkdays & Hours*: Shift work, could include a rotating schedule *** weekends and holidays ***(*Subject to change)DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONSThe purpose of the Landside Operations section within the William P. Hobby Airport is to maintain a safe and secure environment for the traveling passengers and motor vehicles. The Landside team, under general supervision, performs work involving the oversight of the commercial vehicle operations and traffic control in terminal and roadways.The Landside Agent positions conducts commercial vehicle inspections, regulatory investigations, and traffic flow. Ensures the safety, security regulations and policy compliance of all Federal, State, local rules, and regulations are being met. Conducts inspections of the airport''s terminal areas, perimeter, and tenant facilities to ensure safe and compliant operations. This role is expected to interface with airport customers using the core values of the organization (Integrity, Courtesy, and Respect) as well as execute a ''can do'' attitude by responding quickly to customer and ground transportation regulation challenges. Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required.The Landside Agent duties include but are not limited to:Facilitates commercial vehicle by conducting inspections in accordance with applicable regulations and policies. Oversees curb zones for safe and efficient traffic flow of both pedestrians and vehicles. Enforces tow and parking regulations by notifying primary Agent and/or Supervisor of potential citation. Monitors passenger access to airport terminals. Assists with traffic accidents and disabled vehicles by notifying emergency personnel and maintenance teams as needed. Responds to calls for assistance by customers and the Airport Operations Center (AOC) in a timely manner. Addresses and deescalates situations as appropriate and takes necessary corrective actions to remedy issues that arise. May conduct inspections of all landside facilities, roads, and terminals. Monitor security access points, challenge airport badges, conduct periodic and random inspections, in partnership with all stakeholders, tenants, contractors and other government agency representatives. Notifies Supervisor of any unsafe conditions, violations, and discrepancies. Complete daily reports/logs of all activities (i.e... ticket and permit sales, taxi/vehicle activity, etc.) conducted during a shift. Contributes to the team by performing other duties as assigned.WORKING CONDITIONSThis position requires the ability to stand for extended periods of time on a hard surfaced floor and is expected to have the ability to walk for extended periods of time. The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. There are routine discomforts from exposure to moderate heat, cold, moisture/wetness, and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated movements on a patterned response space within low tolerance demands with no real speed requirements. This position must also be willing to work any shift to include rotating shift: nights, weekends and holidays and is expected to participate in emergency preparedness events and activities.

Created: 2021-11-29