Operations Manager

Typical hours for this position are Monday through Friday; 7:00 am to 6:00 pm. However the right candidate must be flexible to work at other times as needed and accept off-hour calls as this role requires 24/7 availability. Compensation is comprised of a base salary in the $45-50k range, percentage of cost savings achieved, KPI bonuses, and profit sharing depending on experience. POSITION SUMMARY This position oversees all operations for day and night cleaning shifts. The Operations Manager supervises cleaning crews and all subcontractors in assigned locations. The OM is responsible for overseeing the quality of service in all locations, providing regular inspection and operations reports, completing and following up on all service requests and issues, and providing continuous training of cleaning crews. The OM interacts with Business Development owners to discover opportunities for additional cleaning services (tag jobs), address Property Manager concerns, tenant start-ups and ongoing service and staffing issues. QUALIFICATIONS The ideal candidate will have a degree in business management. However some College Education combined with 5 or more years related work experience may be considered. Past supervisory experience in Janitorial industry preferred. Experience in payroll, supervision, work duties, cleaning processes, cleaning equipment desired. Excellent interpersonal leadership and presentation skills are a MUST. Experience in employee relations - hire, fire, correction, training and placement. Ability to work well under pressure and meet established goals and objectives as well as emergency deadlines. Strong service/quality attitude. Well organized and self-managed. Bilingual in English and Spanish desired. REQUIREMENTS Must be able to pass criminal background check and meet drug & alcohol policy requirements including pre-employment and random drug screen. Must have valid driver''s license, proof of insurance and clean driving record. Must be able to wear proper PPE for cleaning.

Created: 2021-11-29