Head of Vertical Market Consumer & Retail - Region ...

Your tasks Schenker is the world''s leading global logistics provider - we support industry and trade in the global exchange of goods through land transport, worldwide air and ocean freight, contract logistics and supply chain management. Integrated logistics resides at the world''s most important intersections, where the flow of goods creates an effective link between carriers. Our value-added services ensure the flow of goods continues seamlessly and supply chains stay lean and optimized for success. Our business holds top positions in automotive, technology, consumer goods, trade fair logistics, special transports, and special events logistics. Position Description Summary: Responsible for managing complex account relationships for the organization''s Consumer Retail multinational or large regional customers. Ensure excellent customer service, operational efficiencies and communications are maintained to achieve revenue and profit goals. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * *Develop, recommend, and communicate the annual strategic plan for Consumer Retail sales team * Manage overall account relationships for existing Consumer Retail multinational customers to ensure excellent customer service during implementation, the transition to operations and ongoing maintenance of the account. * Responsible for Consumer Retail account growth including strategy mapping, account penetration, customer relations management and business improvement initiatives * Partner with other sales professionals regionally to orchestrate an account sales strategy and achieve global and/or regional growth * Primary point of liaison with Consumer Retail customers on all business-related matters pertaining to overall business process & implementation, including new potential business, commercial issues, scope of agreement, business improvements, & ongoing performance * Strategically partner with other departments (e.g. Product Development teams and Corporate/Regional Staff and Operations teams) to ensure continual, consistent service and growth * Internal communication to key management to ensure clarity and alignment of all resources and infrastructure to support sales and profit goals and customer operating requirements * Participate in regional strategic review of the business structure (resourcing, sales support, internal business processes, customer relationship management) with regional and country operations and staff leaders * Participate in Quarterly Business Reviews with the customer and regional and country operations and staff leaders * Establish business Key Performance Indicators and benchmarks. Use these indicators to drive internal process improvements * Achieve annual sales and profit goals for Consumer Retail multinational or large regional customers * Responsible for customer profitability in conjunction with regional and country operations and staff leaders for transportation and supply chain services. * Identification of target accounts and execution business development of targeted accounts. * Respond to complex and sensitive logistical issues and questions; create innovative and profitable solutions in tandem with specialized partners within the organization, i.e. Customs Brokerage, Ocean, Logistics, IT. * Other duties and projects as assigned Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a senior sales director level position. Exceptional interpersonal, analytical, problem-solving, communication, leadership, and strategic skills required. Bachelor''s degree or equivalent required. Advanced degree or equivalent preferred. Generally, prefer 7-10 years of related sales or management experience. Comprehensive knowledge and understanding of the Consumer Retail industry, domestic and international cargo operations required. Must demonstrate working knowledge of accounting, logistics, pricing, and informational technology. Requirements Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a senior sales director level position. Exceptional interpersonal, analytical, problem-solving, communication, leadership, and strategic skills required. Bachelor''s degree or equivalent required. Advanced degree or equivalent preferred. Generally, prefer 7-10 years of related sales or management experience. Comprehensive knowledge and understanding of the Consumer Retail industry, domestic and international cargo operations required. Must demonstrate working knowledge of accounting, logistics, pricing, and informational technology. Our offer At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move. Contact Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Created: 2021-11-29