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Accounts Receivable Supervisor

Advance Auto Parts - Atlanta, GA

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Job Description

Job DescriptionSUMMARYThe Accounts Receivable Supervisor''s primary responsibility is to lead, coach, and develop the AR Specialist team towards achieving the Departments goals. The Supervisor will be responsible for ongoing monitoring and assessment of the collection strategy and KPIs. The Supervisor will handle escalated credit decisioning and must be able to gather and analyze credit, financial, and other pertinent data to determine risk involved in extending credit to our commercial customers. The Supervisor is responsible for assessing the collectability of customer''s accounts receivable and their likelihood to satisfy their financial obligations to the company. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Lead, coach, and develop the Accounts Receivable Specialist team towards achieving the Departments service level agreements and financial goalsResponsible for ongoing monitoring and assessment of the team''s assigned portfolio''sAnalyze payment trends by customer or customer group and take action to address and or notify management when necessaryResolve customer claims and disputed items while providing feedback to those processes to prevent similar errors in the futureHandle escalated credit and collections decisioning and must be able to gather and analyze credit, financial, and other pertinent data to determine next stepsResponsible for assessing the financial strength and stability of customers and their likelihood to satisfy their financial obligations to the companyPartner with internal departments to support strategic goals while mitigating municate with Field Operations and Commercial Sales Teams regarding account and portfolio statusManage escalation and exception processes.Ability to present information and respond to questions from internal business partners and customersProvide performance metrics to reflect key measurements in the departmentMinimize losses due to bad debtBe actively involved in department continuous improvement projects by identifying improvement opportunities, working on a project team, or leading a projectEDUCATION, EXPERIENCE AND QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bachelor''s Degree in business related field preferred or equivalent experience in lieu of degree5 years commercial credit experience or equivalent combination of education and experience preferred.Effective collections, issue resolution, deduction management, and negotiation skillsAbility to communicate professionally and effectively with all levels of internal and external management through various methods of communicationAbility to work with customers in sometimes difficult and confrontational situationsExcellent quantitative and analytical skills.Ability to prioritize tasks in a fast-paced environment.Must have exemplary oral and written communication skills.Knowledge of financial statements and cash flow analysis, industry/market credit research, liens, UCC filings and bankruptcies.High Proficiency with Microsoft Office products such as Outlook, Word, Excel and Power Point. Experience in creating and running Macros and other statistical analysis a plus.Knowledge and proficiency in using credit agency reports such as D&BExperience with PeopleSoft Accounts Receivables a plus.Strong skills in financial statement analysis including calculation of ratios evaluating capitalization, liquidity, and debt capacity to generate an informed assessment of a customer''s financial statusWillingness to learn a wide variety of financial analysis techniques, including ratio and trend analysis as well as the creation of projections and a detailed analysis of cash flows.Proficient understanding of general accounting principles, and Sarbanes-Oxley compliance requirements.Working knowledge of Credit/Collections in the AmericasSUPERVISORY RESPONSIBILITIESThis position has supervisory responsibility for a team of up to 6 Accounts Receivable SpecialistsCERTIFICATES, LICENSES, REGISTRATIONS NonePHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Created: 2021-11-29

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