CUSTOMER SERVICE SPECIALIST FRENCH OR SPANISH BUV II

Adecco is currently assisting a local client, recruiting for Call Center Specialist job in Burnsville, MN This Call Center Specialist Job is a Temp[ to Hire opportunity, with starting pay rate of $17. For instant consideration for this Call Center Specialist Job, Apply Now! SHIFT: SUN:8AM-5PM AND MON-THURS: 12PM-9PM OR TUES-FRI 12PM-9PM AND SAT 8AM-5PM Call Center Customer Service Job require candidates to: Respond to incoming calls from customers and provide accurate information about the BMW Performance Center Driving School Programs and Events. Book customers for BMW Driving School Programs using a web-based reservation system. Track customer waitlists, voucher verification requests and refund approval requests using a web-based CRM platform. Maintain accurate customer records and notes in respective systems to support the program. Develop customer relationships that contribute to business objectives and promote customer loyalty Research and resolve customer questions and issues to ensure customer satisfaction and retention Process tickets using a web-based system to escalate customer issues as needed Candidates must meet the following requirements to be considered for Call Center Specialist job: Minimum of High School Diploma 0-2 years of experience working in a call center environment Excellent communication skills, both verbal and written Proficient in Microsoft Office and web-based applications Knowledge about brand loyalty and concierge services Strong interpersonal skills Strong organizational skills and attention to detail Ability to engage with customers and create a positive customer experience Ability to work in a fast-paced environment with daily work processing deadlines Ability to work effectively without supervision Strong in leadership, empathy, communication, and team orientation The starting pay rate for Call Center Specialist Job is $17. Equal Opportunity Employer Minorities/Women/Veterans/Disabled The Company will consider for employment qualified applicants with arrest and conviction records.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records

Created: 2021-11-29