Customer Account Manager

Customer Account Manager Job Summary:An innovative organization designed to ignite purpose and potential in companies is seeking add a high-energy, customer-oriented individual to their team! As a Customer Account Manager, you''ll be cultivating an outstanding relationship with incoming accounts and supporting a busy Sales team.Customer Account Manager Responsibilities:Maintain customer databases through systems by creating new accounts, setting up new customers, and maintaining customer recordsDocument account program details & instructions, while assisting with building and maintaining selected programsAnswer inquiries regarding product solutions and specifications, services solutions and requirements, pricing, purchasing information, etc. for all assigned accountsUpdate and quote pricing upon requestSupport customer online programs, including employee lists, communications, login instructions, and brochure ordersAssist with website password resets, if neededFollow up with past due accounts to secure paymentCreate business opportunities for existing customers in SalesforceAnswers inquiries regarding product solutions and specifications, services solutions and requirements, pricing, purchasing information, etc. for all assigned accountsMeet general order processing turnaround goals while facilitating special order requests as neededCommunicate with customers, sales staff and other internal staff with urgency and efficiency Schedule: 8:00am -5:00pm Monday through FridayCustomer Account Manager Qualifications:Some college coursework preferred1-2 years of previous Account Management or Professional Customer Service experienceAdvanced understanding of MS Office Suite, particularly ExcelAbility to learn new software quickly and navigate several platforms simultaneouslyExcellent written and verbal communication skillsSelf-motivated and self-directedPossesses an energetic, outgoing, and friendly demeanorStrong attention to detailProven problem solving capabilities Apply Now!Quick Apply HereSend Grace your resume: [Click Here to Email Your Resumé]Give our office a call: 616-281-0611Stop by our office: 1760 44th Street SW, Suite 10. Inside the Chateau Centre.Location: Grand Rapids, MIPosition Type: Full-time, Direct Hire Pay: $18/HRWhat Makes Express Employment Professionals Different?Express Employment Professionals is a local employment agency that has been helping people find great jobs in Grand Rapids since 1996. We focus on helping people find permanent, long term positions at some of the best companies in the area. Every week we are actively working with 130+ companies in the Greater Grand Rapids area.Express has a wide variety of jobs available, including:Light IndustrialSkilled TradesAdministrativeProfessionalBenefits of working with Express:Weekly PayMedical, Dental, Vision, Short-Term Disability, and Life Insurance401(K) Savings PlanHoliday and Vacation PayScholarship programsFree Online TrainingFor a complete listing of all open positions, visit:

Created: 2021-11-29