Customer Service Representative

CSI Companies has multiple immediate openings for Customer Service Representatives in the Southside area of Jacksonville, FL. This is a position with a stable, growing mortgage servicing company and can provide room for growth into the industry. The ideal candidate will be a high energy individual with excellent, professional communication skills. Starting Salary: $16.50/hr + bonus eligibility after the first 90 days and first pay increase at 6 months. Position Type: Remote for now In Office sometime next year Permanent Direct Hire Position Shift: 8 hour shift plus lunch any hours between 8am-10pm (shift will be assigned after training) Job Description: Handle high volume inbound and outbound calls. Address customer concerns within specific timeframes. Delivering excellent satisfactory customer service skills to every customer contacted. Providing answers to specific questions regarding customers loan information. Adhering to schedules, multitasking, meeting deadlines, and providing verbal and written responses to customers as required. Assisting team members with policies and procedures when requested. Requirements: High School Diploma/GED One year of experience

Created: 2021-11-29