IoT Service Manager

We''re a computer vision tech start up that builds solutions for the retail and wind energy industries in Asia, Europe, and US. Come join us today!This Jobot Job is hosted by: Maleakhi SitumorangAre you a fit? Easy Apply now by clicking the ''Apply Now'' button and sending us your resume.Salary: $80,000 per yearA bit about us:We are a cutting edge, high tech, and passionate startup company with a footprint in Asia, America, and Europe!Why join us?Competitive Salary, bonus, and benefits!Job DetailsDeveloping and implementing service standards and procedures for the service delivery departmentSetting up and maintaining the service deskSupervising other members of the service delivery teamMaintaining customer relationships and improving response and delivery timesUpdating service methods to improve overall efficiencyResolving any service problems and customer complaintsConducting periodic appraisals of team members and identifying areas for improvementCreating and presenting regular reports to senior managementDeveloping contracts for Commercial Contractors and Developers who have ongoing rental or purchase needsInstructing customers on equipment operation, care and maintenanceSome Requirement/Preferred1. Experience with IoT hardware and the CPG industry is a big plus2. 3 years of Service experience3. Fluency in English and Mandarin is required4. Open to traveling to customer sitesInterested in hearing more? Easy Apply now by clicking the ''Apply Now'' button.

Created: 2021-11-29