Customer Service Representative
Position Details:Client: Fortune 500 (Banking Giant)
Role: Customer Service Representative
Project Duration: 06 Months (Possibility of Extension)
Job Responsibilities
Handle customer service calls in order to resolve in the most satisfactory manner for all parties concerned.
Calls are non-routine and require deviation from standard screens, scripts and procedures.
May respond to faxes and emails. Must have the ability to communication effectively.
Will be referencing account information to assist with questions and determine repayment options.