Service Advisor

AUTOMOTIVE SERVICE ADVISOROur Parks Chevrolet Huntersville dealership has a substantial presence in the North Carolina market and is proud to be part of Parks Automotive Group. When you join Parks Automotive, you are joining a dealership that is currently in high growth and expansion mode. Our customer base is growing, and we need immediate support in our service lanes. Experienced Service Advisors are eligible for a sign-on bonus plus we have a 90-day training period compensation guarantee.We believe that culture makes a difference. Our company''s core focus is building relationships that last, with our employees, customers, and the community. Ongoing training programs and a management team that works side by side with you to ensure your success!Great Pay Plan! Spiff and bonus programs!We promote within, future growth opportunity for your careerMedical, Dental, Life, and Vision Insurance available after two full calendar months of employment401(k) retirement planShort-term and long-term disability (after 60 days of employment)PTO (paid time off)Comfortable selection of work attire to choose fromOn-going training programsResponsibilities - Service Advisor:Schedule appointments with customersMeet and greet customersWork with customer and technician to identify required maintenance using service history dataAdvise customers on necessary/suggested services, notify customer of any current special promotions and up-sell additional servicesCompute cost of replacement parts and labor to restore vehicle to condition specified by customerEstimate cost of mechanical, electric, or other repairsEnter itemized estimate on service order and explain estimate to customer to gain their understanding of all services providedDetermine progress of repair/service orders and inform customer accordinglyEnsure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on scheduleReview results of customer satisfaction surveys with service managerEstablish positive relationships with customersMeet the dealership''s standards for repair/order productionQualifications/Requirements - Service Advisor:Experience as a Service Advisor is preferredSales experienceHigh school diploma or equivalentValid in-state driver''s licenseProfessional personal appearanceAll applicants must be authorized to work in the USAPlease upload resume and complete the online assessment for immediate consideration!Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.Apply today for a confidential interview with our service management team or call 919-599-9978 to speak to our Executive Fixed Operations Director personally!All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Created: 2021-11-29