Technical Service Representative

Express Employment Professionals is on the hunt for Technical Service Representatives for a local company specializing in data solutions to help other companies transform their businesses. This company is looking for candidates who prefer long-term opportunities and exceptional training. Wage: $14.00-$16.00/hourHours: Monday-Friday, 8am-5pmJob Duties:Complete tickets, case set-up, and order fulfillment dailyPrioritize daily workCommunicate with dealers/vendors using email, phone, online chat, and client portalProvide quality service internally and externallyStay current with product information, changes, and updatesManage and maintain client relationshipsRecord all client interactionsMonitor client delivery failures, resolve issues and re-deliver filesOther duties as assignedRequirements:Associates Degree in Business, IT or related major preferred, or a minimum of three years in customer contact/customer service roleProficient in Microsoft Word, Excel, and OutlookAbility to show empathy and patienceExpress exceptional phone etiquetteAbility to resolve conflict and negotiateAbility to maintain confidentialityPossess the ability to multi-taskPlease apply online at or give us a call at 608-779-4252 today!LACPandoLogic. Keywords: Technical Support Representative, Location: La Crosse, WI - 54602

Created: 2021-11-29