Retail Department Supervisor Full Time Now Hiring

Discovery is at the core of everything we do - whether it''s a great value, incredible style, or building long-lasting partnerships with people around the world. That''s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That''s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.Posting Notes: Rowley || MA Job Summary: Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Responsibilities: Role models exceptional customer service Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates Provides and accepts ongoing recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs during customer interactions Supports and participates in store shrink reduction goals and programs Promotes safety awareness and supports maintenance of a risk-free environment Performs other duties as assigned Requirements: Available to work flexible schedule to support business needs, including nights and weekends. Strong understanding of merchandising techniques Capable of handling multiple tasks at one time Strong organizational skills with attention to detail Ability to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors to accomplish tasks Strong communication skills Ability to train others One year retail and 6 months of leadership experience. Discover Different at TJX means opportunity, teamwork, and career growth. That''s why working here is so much more than a job. When you''re a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.We care about our culture, but we also prioritize the tangible stuff - competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.COVID-19 vaccination is a condition of employment at TJX, subject to reasonable accommodation where required by law.Posting Notes: Rowley || MA

Created: 2021-11-29