Customer Service

Customer Service Representative ~ Full Time ~ Immediate Start Available Un-Capped is built on people, and we firmly believe that we are most successful when we execute our events and strategies in person. We want every customer interaction to be memorable, and are therefore looking to hire the most outgoing and ambitious individuals to fill our Customer Service Representative position. Are you looking for a new exciting role in customer service and events? Are you ready to get back to reality? If you answered yes to each of these questions, you would fit right in. Description We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customers might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They''re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers'' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don''t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Compensation for all CSR''s ranges between $42 - $58k per year. This includes base pay + bonuses + commission.

Created: 2021-11-29