Business Process Consultant 182538
HKA Enterprises - Dallas, TX
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Scope of the job : Order entry, Order Orchestration and Delivery for Downstream Essential job functions:• Execute process mapping of some parts of existing order to cash processes for EOA and gathers business requirements. To do so, animates workshops with identified stakeholders in Operations, Finance, Data Management, Commercial & Sales ... , delivers all necessary documentation (Synthesis , detailed mapping preferably in BPMN 2.0, RACI, KPI) .• Contribute actively to the design and/or enhancement of standard processes following Essilor corporate guidance, animating workshop with EOA stakeholders and in coordination with the Senior BPO. Serves as functional specialist bringing varied perspective to demonstrate multiple ways of thinking while developing end-user focused process solution• Co designs of a gap analysis methodology with the BPM team members.• Performs gap analysis coordinating all necessary stakeholders from businesses, IT and Corporate department using the methodology available.• Synthetizes, prioritizes, measures the risk and builds actions plans to fill the gaps and get sponsorship for their execution.• Coordinates actions plans execution and necessary change management with stakeholders. Delivers weekly report for progress.• Under the supervision of the Senior BPO, animates discussion with IT department to identify proper solution fitting automation needed and/or to measure impacts of the new target IT solution on organizations.• Provides written business requirement to IT functional Architect and assess the fit of IT deliverables.• Delivers relevant documentation for policies, SOP, RACI, KPI, job description and Governance of newly target standard processes for Operations.• Utilizes reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and advise key stakeholders.• Contribute to communication plan for internal customers, sponsors and stakeholders• Provides support to Operations businesses all along the new processes implementation.• Other duties may be assignedEducation and Work Experience:• Master''s Degree and/or certification in business process management• 5 to 7 years'' business process execution /knowledge/experience, consulting, and/or process engineering/optimization.• Experience in successfully applying process improvement, and problem-solving tools and methodologies.• Experience in implementing and sustaining change/improvements (change champion).• Hands on experience with Process Mapping, Modeling, Creating and validating process documentation on a similar size organization.• Experience in the application of process management standards and policies for Industry (APQC, APICS ...), and knowledge of risk management practices.• Demonstrated experience with Lean, Business Process Management, or similar methodology.• Demonstrated experience with utilizing various systems to collect and analyze data.• Collaboration to a successful SAP deployment within a similar size organization would be appreciated.• Exposure to RPA would be appreciated as well. Required Knowledge, Skill, and Abilities:• The ideal candidate has an recognized expertise on Supply Chain, preferably on Order-to-Make/Source or Make-To-Deliver (sic SCOR Model) and has a mindset of breaking down a problem, identifying risks and gaps and finding balanced solutions to support our journey to Integration with Luxottica.• Skill in Order-to-Make/Source with similar size industry, (~500.000 different SKU distributed by 80 entities for over 100,000 orders daily) • Ability to implement/enhance order-to-cash processes and organize necessary change management based on data-driven decisions.• Analytical skills.• Skill in planning, organizing, and managing workload and priorities.• Able to organize work, set priorities and oversee for accomplishing work in a timely and effective manner.• Able to animate workshop to gather information related to process mapping and modelling activities, business requirements and get stakeholders alignment and with proper methodology ( VSM, etc...)• Able to organize information and write necessary documentation for process description, business requirement, reporting.• Able to communicate and to work collaboratively with the all managerial scale (from top management to key users) on complex issues and with a high level of effectiveness.• Ease with technology (Software, Functional Architecture) .• Know how on process mining, BPMN 2.0• Able to work in an environment with frequent interruptions and changing tasks and priorities.• Ability to handle information and data with confidentiality CBHKA Enterprises is a global workforce solutions firm. If you''re seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.
Created: 2021-11-29