Cloud Support Engineer (Azure) - Core Technology ...

Job Description:Role Summary: The Azure Cloud Support Engineer is responsible for day to day support of our enterprise cloud operating environment. This person will work on a high performing team providing 24 x 7 x 365 coverage. The Cloud Support Engineer has the opportunity to work with cutting edge technologies while solving some of the most unique challenges within the Cloud environment. Additional Responsibilities include:System Design - The process of defining and documenting the hardware, software, infrastructure components, modules, interfaces, scalability, and high availability solutions that meet specified business development & Application Integration requirementsIncident troubleshooting, analysis, and resolution for web applicationsDay-to-day administration includes installation, testing, tuning, upgrading and loading patches, and troubleshooting server problemsInstallation of home grown and vendor software, documenting the steps and promoting to upstream teams for deploymentSupporting issues with deployments in the upstream environmentsBridge the gap between current processes and cadence to Bank of America process and cadenceDesign, engineer, build, operate, patch, troubleshootAppliances and application environments requiring high touch, white glove supportExperience, flexibility, and the ability to think outside the boxAnticipation is that this sector of support will growRequired Skills:3 or more years production support engineering experienceHands on experience with AzureMust be willing to provide on call support as part of an as needed rotationHands on experience in scripting, specifically with Azure PowerShell and Azure CLIHands on experience with JSONDesired Skills:5 or more years production support engineering experienceWindows Operating System, IIS and .NET application integration experienceHands on with AWSAgile environment experienceRedHat Linux, Windows, variantsKnowledge on CICD toolsGood knowledge of networking fundamentalsPersistent problem solver - owns issues until full resolutionEffective with time management and expected deliverablesExceptional communication skills; both written and verbal with great attention to detailJob Band:H5Shift: 1st shift (United States of America)Hours Per Week:40Weekly Schedule:Referral Bonus Amount:0 --> Job Description:Role Summary: The Azure Cloud Support Engineer is responsible for day to day support of our enterprise cloud operating environment. This person will work on a high performing team providing 24 x 7 x 365 coverage. The Cloud Support Engineer has the opportunity to work with cutting edge technologies while solving some of the most unique challenges within the Cloud environment. Additional Responsibilities include:System Design - The process of defining and documenting the hardware, software, infrastructure components, modules, interfaces, scalability, and high availability solutions that meet specified business development & Application Integration requirementsIncident troubleshooting, analysis, and resolution for web applicationsDay-to-day administration includes installation, testing, tuning, upgrading and loading patches, and troubleshooting server problemsInstallation of home grown and vendor software, documenting the steps and promoting to upstream teams for deploymentSupporting issues with deployments in the upstream environmentsBridge the gap between current processes and cadence to Bank of America process and cadenceDesign, engineer, build, operate, patch, troubleshootAppliances and application environments requiring high touch, white glove supportExperience, flexibility, and the ability to think outside the boxAnticipation is that this sector of support will growRequired Skills:3 or more years production support engineering experienceHands on experience with AzureMust be willing to provide on call support as part of an as needed rotationHands on experience in scripting, specifically with Azure PowerShell and Azure CLIHands on experience with JSONDesired Skills:5 or more years production support engineering experienceWindows Operating System, IIS and .NET application integration experienceHands on with AWSAgile environment experienceRedHat Linux, Windows, variantsKnowledge on CICD toolsGood knowledge of networking fundamentalsPersistent problem solver - owns issues until full resolutionEffective with time management and expected deliverablesExceptional communication skills; both written and verbal with great attention to detailJob Band:H5Shift: 1st shift (United States of America)Hours Per Week:40Weekly Schedule:Referral Bonus Amount:0 Job Description:Role Summary: The Azure Cloud Support Engineer is responsible for day to day support of our enterprise cloud operating environment. This person will work on a high performing team providing 24 x 7 x 365 coverage. The Cloud Support Engineer has the opportunity to work with cutting edge technologies while solving some of the most unique challenges within the Cloud environment. Additional Responsibilities include:System Design - The process of defining and documenting the hardware, software, infrastructure components, modules, interfaces, scalability, and high availability solutions that meet specified business development & Application Integration requirementsIncident troubleshooting, analysis, and resolution for web applicationsDay-to-day administration includes installation, testing, tuning, upgrading and loading patches, and troubleshooting server problemsInstallation of home grown and vendor software, documenting the steps and promoting to upstream teams for deploymentSupporting issues with deployments in the upstream environmentsBridge the gap between current processes and cadence to Bank of America process and cadenceDesign, engineer, build, operate, patch, troubleshootAppliances and application environments requiring high touch, white glove supportExperience, flexibility, and the ability to think outside the boxAnticipation is that this sector of support will growRequired Skills:3 or more years production support engineering experienceHands on experience with AzureMust be willing to provide on call support as part of an as needed rotationHands on experience in scripting, specifically with Azure PowerShell and Azure CLIHands on experience with JSONDesired Skills:5 or more years production support engineering experienceWindows Operating System, IIS and .NET application integration experienceHands on with AWSAgile environment experienceRedHat Linux, Windows, variantsKnowledge on CICD toolsGood knowledge of networking fundamentalsPersistent problem solver - owns issues until full resolutionEffective with time management and expected deliverablesExceptional communication skills; both written and verbal with great attention to detailShift:1st shift (United States of America)Hours Per Week: 40

Created: 2021-11-29