IT Business Systems Analyst Senior

Position Information Posting Title IT Business Systems Analyst Senior Job Requisition Number COA084551 Position Number 104832 Job Type Full-Time Division Name Asset Management Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor''s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years.Licenses or Certifications:None. Notes to Applicants Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase "see resume" or refer to other documents to complete your application. Do not leave the "Duties and Responsibilities" sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. If you are selected to interview: Your skill level in some of the competency areas for this job - specifically Microsoft Excel - will be assessed through skills testing with a required minimum passing score of 70%. If you are selected for hire: Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. A criminal background investigation is required. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $33.52 - $43.58 Hours 8:00 AM - 5:00 PM, Monday-Friday, with limited flexibility. Other hours as business needs require. Job Close Date 12/10/2021 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell Service Center 3907 S. Industrial Blvd, Austin Preferred Qualifications Experience in managing CMMS systems and integrated technologies for developing specialized reports and dashboards, monitoring data quality, reviewing and developing process improvements, and providing user training. Demonstrated thorough understanding of Software Development/Business Intelligence Lifecycle process and methodologies and experience with Cognos or other Business Intelligence software solutions Demonstrated experience performing business analysis identification of requirements and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects Experience acting as a team or project leader facilitating and functioning as liaison between business and technical units throughout the project lifecycle including developing scope and detailed requirements documents to ensure division business needs are understood and acceptable to all impacted areas Experience writing and executing complex SQL queries to extract data from a variety of data sources Ability to travel to more than one work location Ability to work after hours, as needed Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors4. Develop statement of work for use in requests for proposals5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities- Supervision and/or Leadership Exercised:May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures• Knowledge of legacy and web-based systems interfaces• Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts• Knowledge of cost-benefit analysis and total cost of ownership modeling• Skill in performing requirements development, process modeling, reporting and project management tools• Skill in developing process models and data flow diagrams using industry-standard modeling techniques• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals• Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding• Ability to define, analyze, and find solutions for difficult or complex problems• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts• Ability to view the big picture • Ability to quickly become familiar with emerging technologies• Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are Graduation with a Bachelor''s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet these minimum qualifications? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements, account for the years of related experience, and explain any substitutions of experience for education, or vice-versa (if applicable). Indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * How many years of experience do you have managing a computerized maintenance management system (CMMS) and integrated technologies to include monitoring data quality, developing related process improvements and providing user training? Less than 1 year 1-2 years 2-4 years 4+ years * Describe your experience in development, business user support, and design of reports and dashboards for supporting business analysis and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Describe your experience managing a computerized maintenance management system (CMMS) and integrated technologies to include monitoring data quality, developing related process improvements and providing user training, and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Describe your experience with the Software Development/Business Intelligence lifecycle process and methodologies and using Cognos or other Business Intelligence software solutions, and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Describe your experience performing business analysis, identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects, and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * How many years of professional experience do you have facilitating and functioning as the primary liaison between business and technical units? Less than one year 1-3 years 3-5 years 5+ years * Describe your professional experience facilitating and functioning as the primary liaison between business and technical units, and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Describe your experience with writing and executing complex SQL queries to extract data from a variety of data sources, and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Would you be willing to adjust your work hours occasionally as requested by your supervisor to meet departmental needs? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee''s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents

Created: 2021-11-29