Credit and Collections Specialist

CREDIT AND COLLECTIONS Exciting new opportunities available in the Charlotte, NC area for Credit and Collections Specialists. The Credit and collections analyst will serve as the primary customer contact for the credit and collections, customer service and cash application functions on an assigned portfolio. This Credit and Collections Specialist will manage the customer base in a positive manner and help the department reach its cash collection and DSO goals. TheCredit and Collections Specialist will ensure the proper account coverage across the delinquent portfolio and provide daily feedback on unresolved issues. The Credit and Collections. Specialist will be responsible for: Responsible for collection activities of the assigned portfolio including to ensuring consistent, timely follow up and adherence to the standards of responsible collection practices. Provide analysis and feedback to manager explaining variances in customer cash trends. Make collection calls / emails and follow up to customers within a customer focused framework leading to the resolution of payment issues, by proactive identification and resolution methods. Analyze customer invoices to ensure contract terms and conditions are being followed Cash applications and adjustments to specific accounts as provided by treasury backup Diagnose and correct misapplications within the Oracle Accounting system Gather credit and/or collections reference information Complete ad hoc projects and related deliverables

Created: 2021-11-29