Banquet Manager

LOCATION: George R. Brown Convention Center - Houston, TXMissionResponsible for in-house banquet facilities, managing the daily operations of all banquet functions, coordinate all function activity with the banquet sales and culinary teams, and oversee maintenance of the banquet facilities and inventory. Strive to exceed guest expectations while executing ''The Levy Difference.''Major Areas of ResponsibilityOperationsExecutes all menu requirements and fulfills all guest-specific service requestsEnsures all function setups and breakdowns are executed correctly, efficiently and expeditiouslyHas strong attention to detailHolds team accountable to steps of service to deliver great guest serviceEnsure that team members consistently deliver Heartfelt Hospitality to every guest, every timeEnsures team members have the tools necessary to complete their jobsEnsures show quality standards are maintained at all timesBuilds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team membersRegularly obtains feedback from clients and guests to improve operationsSupports and communicates Company initiativesRespond and assist in any departmental guest service issuesCoordinates the services of all operational departments and outside vendors to ensure a successful event for the clientControlsEmploys good safety and sanitation practicesAchieves daily sales and assigned cost goalsAchieves assigned budget goalsProvides operational planning to ensure adequate products and equipment are ordered for anticipated business levelsPractices proper product control and handling of all inventory and equipmentFollows and enforces responsible alcohol service policiesExecutes required daily reporting in a timely mannerAssists in completing required department reports for month end closingEnsures team members adhere to Levy Company guidelines as stated in team member training manual and employee handbookForecasts and adequately schedules team members to meet operational needs and desired targetsEnsures consumption reports are accurate and timely for each eventEnsures that all security, safety and sanitation standards are achievedMonitors daily business and labor levels to ensure adherence to the budgetary parametersTeamUses all performance management tools to provide guidance and feedback to teamPromotes a cooperative work climate, maximizing productivity and moraleConducts regular scheduled meetings to ensure lines of communication are open between management and team membersInterviews, hires, trains and develops team members according to Levy guidelinesDisplays a positive attitude towards team membersJob RequirementsAble to communicate effectively with management team, guests and team members by speaking and comprehending EnglishEnglish reading, writing, math and computer skills requiredAbility to taste and evaluate food and beverage productsMust be flexible with schedule and able to work different shiftsPossible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strainsMust be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shiftClose vision and focus capabilities to view computer screen and company documentsLevy is an equal opportunity employer. At Levy we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Created: 2021-11-29