Information Specialist

JOB SUMMARY: Greet and assist prospective and current students, staff, visitors and the general public by disseminating information concerning educational offerings, college policies and procedures, DMACC webpage navigation, events and activities. ESSENTIAL FUNCTIONS: Receive and transfer calls received through the college switchboard. Update message lines as needed and act as liaison between DMACC and the Vital Support phone system. Provide and distribute general college information, college procedures and policies, events etc. to students, staff, and general public in person, on the telephone and by mail and email. Maintain calendars for the Ankeny counseling/advising staff; input data for department reports and communication plan. Print, process and mail requests for information, coordinate college wide mailings and maintain reports. Coordinate the distribution of information which includes: college brochures, college planners, college telephone directories, and any other requests. Provide support for "Ask a Question" button on the college home page. Perform other duties as assigned.

Created: 2021-11-29