Security Operations Center Officer

At Allied Universal®, we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and celebrates a diverse workplace. It fuels our innovation and connects us closer to our customers and the communities in which we serve. Allied Universal offers so much more than just a job. We offer careers. We take great pride in our promote-from-within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions! Start your phenomenal career with Allied Universal® today!Allied Universal is Seeking Full-Time Security Operations Center Officers for a Corporate Insurance Center Located in Whitehouse Station, NJIdeal Candidates Should Possess the Following:Customer Service ExperienceGreat Communication Skills, both Written and VerbalExceptional Computer SkillsAbility to Utilize Critical Thinking Skills while Applying Sound judgementFull-Time Hours: Saturday & Sunday 11:00am to 11:00pmWednesday & Thursday 7:00am to 3:00pmAllied Universal has security jobs and are seeking to fill the position for a Security Operations Center Officer (SOC). For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, sick pay (in states where required), employee assistance programs, company discounts, perks and more! We also offer part-time and flexible schedules! A Security Operations Center Officer is very important to the safety and security of our clients'' facilities. A Security Operations Center Officer allows us to accomplish our company''s core purpose, which is "to serve, secure and care for the people and businesses in our communities". The SOC security officer will be a key contributor to the security operations team in the event of a crisis situation that would threaten the safe and secure business operations. This could include, but is not limited to: natural disasters, workplace violence, facility emergencies, fire and issues of serious injury or illness. QUALIFICATIONS/REQUIREMENTS:At least 18 years of age Possesses a high school diploma or equivalent, or 5 years operational security experience in corporate environment with multi-facility operations Prior operations center experience in Security, Military or Law Enforcement field Strong written and verbal communication skills, including the ability to gather and critically evaluate information and prepare written documents that clearly and concisely identify the issues presented and their proposed resolution Proficient in MS Office applications, such as Word, Excel and PowerPoint Excellent organizational, collaboration and interpersonal skills Strong reasoning competence to investigate, analyze and draw appropriate conclusions. Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Ability to write effective and concise reportsMonitors closed circuit television systems and alarmsMonitors and operates facility computers systems regularly, as assignedDisplay exceptional customer service and communication skillsHave intermediate computer skills to operate innovative, wireless technology at client specific sitesAbility to handle crisis situations at the client site, calmly and efficientlyAnswer phones and greets guests and employeesHandle security issues or emergency situations appropriately. Contact Emergency Services, such as EMT, Fire Dept., etc.Participates in industry specific security/safety training programs to offer our clients the best trained officers at their sitesAble to:Work in various environments such as cold weather, rain/snow or heatOccasionally lift or carry up to 40 poundsClimb stairs, ramps, or ladders occasionally during shiftStand or walk on various surfaces for long periods of timeRESPONSIBILITIESEnsure serviceability and accountability of all GSOC equipment and software Knowledge of access control systems, CCTV operation and maintenance of electronic security systems Strong computer skills, including proficiency in the use of internet, open source searches, human intelligence gathering, email, word processing, database programs and specialized software systems Analyst must be flexible and available to work outside normal shift schedule on an as-needed basis Responsible for maintaining specific awareness of domestic and international risks Conduct critical research related to global events that could potentially impact the company Proactively search all available sources (e.g., GSOC tools, open source internet, physical security systems, etc.) for information and/or events that may impact Chubb employees, facilities, operations, systems, customers, or brand Liaise with partners at all appropriate geographic locations and organizational levels to determine the actual effects of potential threats Accounts for the wellbeing of company travelers in the affected area(s) Develop and distribute accurate, succinct, and timely incident communications in compliance with established escalation protocols Provide calm, composed support to incident response operations that may be fast-paced and dynamic following natural disasters and/or man-made emergencies Maintain global situational awareness throughout incident response operations Send mass-communications messages to employees regarding operational changes such as office closures, delayed openings, or other pertinent information Provide written and verbal feedback about program effectiveness, including ideas for program improvements Ensure effective response to, and management of, incidents, alarms, notifications, calls, and other activities related to operations Maintain effective and forthright communications with reports as needed Maintain strict confidence of operations, personnel, and management information. Other duties as assigned Key Responsibilities include: This role mans the weekend and weekday flex operations based at the Chubb''s Global Security Operations Center (GSOC) in Whitehouse Station, NJ. The GSOC provides critical system monitoring to ensure the continued safety and security of the Chubb''s employees, offices and worldwide assets against threats; e.g. extreme weather conditions, political instability, crime, and infrastructure failures. The operator is also responsible for assessing domestic and international risk and providing duty of care support for Chubb''s travelers and operations. Specific duties may vary, but the operator will be responsible for ensuring the effective and timely response to alarms, calls of distress, incidents, intelligence alerts and notifications of major incidents to Senior Management. Allied Universal® provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North America''s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.Allied Universal® provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North America''s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

Created: 2021-11-29