Remote Healthcare Call Center Rep

10 REMOTE Call Center Representatives needed in Chicago, IL. Perfect time to get in with a major Healthcare company. If this is a great fit for you, please apply now! Nefey Turrentine / [Click Here to Email Your Resumé] / 586 710 7946 Pay: 17/hr Schedule: Mon-Fri, must be flexible between 11:30a-8pm. Job Description: Provide information in response to inquiries about products and services and to handle and resolve complaints Job Duties: Route calls to appropriate staff when needed Resolve customers'' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills Resolve customers'' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken

Created: 2021-11-29