Nutrition Services Program Manager

This Position will service our Wayne & Oakland County sites but also need to come to Ann Arbor once per week. POSITION DESCRIPTION: The Nutrition Services Program Manager ( NSPM ) provides nutrition services for assigned locations and serves in a leadership role to manage the day-to-day operations of the Nutrition Services program at multiple IHA primary care offices. Proactively looks for ways to improve patient care and quality metrics, implement best practices, and is innovative in creating plans for growing the program. NSPM is responsible for supporting the employee wellness program, collaborating with the health and wellness coordinator and providing education and resources that encourage a healthy lifestyle. Actively participates on the William J Fileti Lifestyle Medicine Team that focuses on a therapeutic approach to addressing chronic disease, such as disease reversal through diet and behavior change. The Nutrition Services Program Manager will use their knowledge of advanced practice dietetics to ensure nutrient integrity and evidence-based practice. ESSENTIAL JOB FUNCTIONS: Program Management Responsibilities Proactively looks for ways to improve patient care and quality metrics, implement best practices, and is innovative in creating plans for growing the program. Effectively searches for, and reports on, new programs and research data with accuracy and thoroughness. responsible for supporting the employee wellness program, collaborating with the health and wellness coordinator and providing education and resources that encourage a healthy lifestyle. Actively participates on the William J Fileti Lifestyle Medicine Team that focuses on a therapeutic approach to addressing chronic disease, such as disease reversal through diet and behavior change. Uses knowledge of advanced practice dietetics to ensure nutrient integrity and evidence-based practice. Develops culturally-diverse nutrition plans. Develops objectives of care, education, standards of practice and programs to assess outcomes of diagnosis and treatment plans. Prepares reports to visually demonstrate program outcomes. Develops and coordinates nutrition-related content to support program needs. Manages day-to-day operations of the Nutrition Services program to ensure efficient, fiscally responsible and customer responsive procedures and operations. Maintains organizational memberships in required programs to support the work of the Nutritional Services staff. Supervision Responsibilities Provides supervision of Registered Dietitian staff in multiple IHA primary care offices, provides guidance and direction on moderate to complex issues, evaluates workload, performance and capacity for additional assignments. Ensures staff has current and accurate knowledge to perform nutrition counseling. Evaluates the performance and competencies of Registered Dietitian staff, conducts annual performance appraisals, recommends merit increases, promotions and disciplinary actions in accordance with IHA service and human resources guidelines. Maintains teamwork environment and a high level of employee morale. Serves as a consultant to the staff concerning patient treatment plans, established practices, policies and procedures. Registered Dietitian Responsibilities Evaluates, recommends, educates and implements comprehensive and specialized nutritional support for patients with treatment and diagnostic needs. Creates and provides nutrition presentations, education programs and training to patients and their families. Interprets patient histories and physician instructions. Interprets diet prescriptions, evaluates their appropriateness and initiates necessary changes. Obtains and evaluates past and present eating habits of assigned patients and records appropriate findings in patient''s medical record. Uses Motivational Interviewing skills; instructs patients of the need for modifications to their normal diets and how to measure the effectiveness of the required changes. Conducts both face-to-face and virtual visits with patients. Prepares patients to return to the community by continuing patient education and referrals to appropriate community agencies. Records treatment provided and patient progress and responses in medical record. Documents patient information in a timely and accurate manner to ensure continuity of high-quality health care. Completes forms in accordance with office and IHA protocols. Serves as liaison between patient and physician when necessary. Ensures timely and courteous follow-up regarding patient questions. Other Responsibilities Maintains compliance with government and reimbursement requirements and with clinic standards of care. Supports other offices, attends meetings and training as assigned. Other duties as needed. ESSENTIAL QUALIFICATIONS: EDUCATION : Master''s degree in dietetics or foods and nutrition or an equivalent combination of education and experience is necessary. Completion of an approved hospital dietetic internship is required. CREDENTIALS/LICENSURE: Registration by the Academy of Nutrition and Dietetics. Valid CPR certification. Certification in Lifestyle Medicine within first year of employment. Certified Diabetic Educator ( CDE ) preferred. MINIMUM EXPERIENCE: Minimum 5-7 years'' experience. POSITION REQUIREMENTS (ABILITIES & SKILLS): Knowledge of patient nutrition care management procedures and policies related to position responsibilities. Knowledge of the compliance aspects of clinical care and patient privacy and best practices in medical office operations. Possesses strong Motivational Interviewing skills. Demonstrated experience in talent acquisition, support of complex employee relations issues, performance management, employee communication and/or change management. Proficient/knowledgeable in medical terminology. Ability to compute mathematical calculations. Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, email, e-learning, intranet, Microsoft Word and Excel, and computer navigation. Ability to use other software, such as Nutrition Specialist Template and Care Management Template, as required while performing the essential functions of the job.

Created: 2021-11-29