Accommodations Specialist

Accommodations SpecialistPleasanton, CA6+ Month Contract The Accommodations Specialist will be the point of contact for our employees and candidates requesting an accommodation. You will play a pivotal role in responding to employees and candidates with disabilities/health conditions who request reasonable accommodations, while also consulting with cross-functional partners to ensure consistent support is provided and risks are mitigated. The ideal candidate will have exceptional communication and organizational skills, a high attention to detail, and a high-level of confidentiality in a fast-paced environment.Responsibilities Respond to employee and candidates inquiries related to the reasonable accommodations processes and policy, engage in the interactive process, and collect required documentation. Utilize a case tracking system to maintain up-to-date records for all accommodation requests Utilize relevant and appropriate medical information to assist with identifying and implementing reasonable accommodations through the interactive process Consult with HR partners and provide guidance on accommodation matters Research and translate job duties between essential and non-essential job functions Approve and/or negotiate reasonable alternative accommodations as well as deny requests based on relevant factors, when appropriate Identify/spot issues and opportunities for process improvement and recommend/implement solutions Manage multiple accommodation requests while adhering to case management standard and working within SLAsBasic Qualification 4+ years of accommodation specific case management experience, working directly with employees, candidates, and cross-functional partners on end-to-end solutions Thorough knowledge of US-specific Federal and State disability laws regarding assessing and determining accommodations for employees with disabilities, specifically ADA/ADAAA and FMLA. Demonstrated experience building relationships and influencing others while working cross-functionally with all levels of the organization. Experience communicating decisions effectively and recognizing legal risk associated with disability issues while prioritizing case elements Experience exercising independent judgment and discretion while leveraging company policies and practices to determine appropriate actionOther Qualification Must have knowledge of disability laws and regulations regarding reasonable accommodations for employees outside the US (Globally) Prefer experience with Workday and HR Acuity BA/BS degree in Human Resource is helpful but not required HR or Disability Management certification preferred Experience managing confidential employee and candidate data in compliance with legal privacy laws

Created: 2021-11-29