Claims Specialist

Project Resources Group (PRG) is a rapidly growing company with Corporate Headquarters in Denver, Colorado, and operations in 40 states around the United States. We are committed to helping our customers in the telecommunication and utility industries manage their outside plant needs. Over the last 20 years, we have built our expertise and have become a subject matter expert (SME) on all things outside plant construction. PRG is looking for a Claims Recovery Specialist! We have an immediate need for a talented, self-motivated, and full-time Claims Recovery Specialist for our Outside Plant Damage Recovery group. Being a Claims Recovery Specialist has several perks including the following Lucrative monthly commission structure based on a tiered system An awesomely cozy office across the street from Freedom Park within walking distance to great restaurants for your many lunch outings A collaborative team to help motivate and offer up some friendly competition to keep things fun in the office A strong sense of organization, exceptional communication skills, as well as a go-getter personality will be required due to the various responsibilities as outlined below: Recovery of repair costs on third-party CATV and Power & Gas damages across multiple states Individual will learn, understand, and be able to utilize state dig laws and statutes, 811 excavator requirements, NESC standards, CGA guidelines, etc. Develop a professional working relationship with the client, on-site field investigators, technicians, management team, and other personnel Develop a solid working relationship with the client''s locate company and their claims coordinators and management Achieve monthly recovery targets set by the department Learn the functionality of the company''s Claims Database Tool and enter all notes and documentation within the tool throughout the recovery process Resolve and negotiate claims recovery via phone, email, letter, and other means of communication Be able to support claims investigation packages with photographs, narratives, job costs, site sketches, locate tickets and other components provided to you by the field investigator and visualize and understand the damage scene to accurately defend liability Work directly with liable parties'' insurance providers to defend claims and negotiate settlements Work directly with claims departments and management of liable parties from small businesses to large corporations to municipalities Communicate with the field investigator for post-claim submittal needs Attend weekly department meetings to discuss individual and team recovery numbers and goals Maintain a working knowledge of the entire PRG claims process Qualifications Proficient in MS Word, Outlook, and Excel, as well as an ability to navigate a variety of operational tasks on a computer Minimum 3-5 years of claims recovery and/or insurance industry experience Knowledge of insurance claims negotiation and settlement process Knowledge of cable industry and/or utility locate industry Exceptional writing and communication skills, with a heavy focus on phone and email Previous experience dealing with Business to Business Recovery is a PLUS Compensation $17-$20/hr + monthly commission Health benefits include medical, dental & vision for you and your dependents on the first of the month following your start date. Company-paid Short-term Disability benefits after 1 year of service. 401(k) Plan on the first of the month following your start date with a safe-harbor match after 1 year of service. Supplemental Life Insurance is offered for you and your dependents. ClassPass shared cost membership is offered to each employee. Paid time off and holiday pay so you can enjoy time with your friends and family. Project Resources Group embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Created: 2021-11-29