Customer Service Representative

From Collabera: Excellent Job Opportunity for Customer Service Representative (Fraud and Claims) with Top Client/IMMEDIATE HIRING Details: Industry: Banking Position: Customer Service Representative / Fraud and Claims Operations Specialist Location: Tempe, AZ 85282 / Chandler, AZ 85286 / Phoenix, AZ 85027 / Charlotte, NC 28262 / Raleigh, NC 27607 / Winston-Salem, NC 27101 / Minneapolis, MN 55414 / Shoreview, MN 55126 / Des Moines, IA 50309 / Sioux Falls, SD 57104 / Salt Lake City, UT 84111 / Roanoke, VA 24109 Duration: 6 Months with possibilities of extension If you are interested to know more about the position, you can directly call at 973-606-3204 or email at [Click Here to Email Your Resumé] Description: ● Provides exceptional customer service with strong investigative research while working with internal and external customers who suspect they have fraudulent, mis-posted, merchant disputes, or other unusual activity on their accounts. ● May also involve contacting third parties for research and researches moderate to complex account activity. ● Determines potential source of compromise, and then takes the appropriate action to decide the case using multiple systems and applications. ● Additional duties may include: closing and/or reissuing cards or accounts, researching or placing holds and restraints, reversing fees, and/or referring accounts for suspected elder abuse, identity theft, or account misuse. Required Experience: ● Prior Customer Service preferred but not mandated. ● General PC knowledge including Microsoft Office. ● Excellent communication skills (verbal and written). If you are interested to know more about the position, you can directly call at 973-606-3204 or email at [Click Here to Email Your Resumé] Customer Service Representative, Customer Support, Customer Service, Customer Care, Customer Care Representative, Customer Care Specialist, Customer Service Specialist, Customer Support Representative, Customer Support Specialist, Call Center, Call Center Representative, Call Center Specialist, Call-Center, Call-Center Agent, Inbound Calls Agent, Outbound Calls Agent, Inbound Calling, Outbound Calling, Call, Calls, Calling, MS Office, Fraud and Claims Customer Service, Fraud and Claims Customer Support, Fraud and Claims Customer Care Agent, Fraud and Claims Customer Support Specialist

Created: 2021-11-29