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Mortgage Servicing Specialist III

Bank of America - Charlotte, NC

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Job Description

Job Description:Supports the servicing of mortgage loans. Work may entail default and/or non-defaulted loans. Responsibilities include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles more complex levels of transactions with limited supervision to complete daily tasks and duties. Typically has more than 4 years of experience with a strong knowledge of the business and general office skills. Required Skills:• Efficiently manages time and capacity.• Demonstrated strong analytical / problem solving skills are required.• Experience in Mortgage Servicing with general knowledge of escrow• Ability to collaborate with teammates in other line of businesses and functions.• Strong attention to detail and strong organizational skills required• Excellent verbal and written communication skills.• Strong people / interpersonal skills required. • Flexibility to work weekends and/or extended hours as needed.Desired Skills:• Experience in financial services and knowledge of financial services industry, products and solutions.• Working knowledge of MSP/HLMS • Ability to read and understand loan payment history.• 1 year of cash handling experienceJob Band:H6Shift: 1st shift (United States of America)Hours Per Week:40Weekly Schedule:Monday - Friday 8:00am - 4:00pmReferral Bonus Amount:500 --> Job Description:Supports the servicing of mortgage loans. Work may entail default and/or non-defaulted loans. Responsibilities include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles more complex levels of transactions with limited supervision to complete daily tasks and duties. Typically has more than 4 years of experience with a strong knowledge of the business and general office skills. Required Skills:• Efficiently manages time and capacity.• Demonstrated strong analytical / problem solving skills are required.• Experience in Mortgage Servicing with general knowledge of escrow• Ability to collaborate with teammates in other line of businesses and functions.• Strong attention to detail and strong organizational skills required• Excellent verbal and written communication skills.• Strong people / interpersonal skills required. • Flexibility to work weekends and/or extended hours as needed.Desired Skills:• Experience in financial services and knowledge of financial services industry, products and solutions.• Working knowledge of MSP/HLMS • Ability to read and understand loan payment history.• 1 year of cash handling experienceJob Band:H6Shift: 1st shift (United States of America)Hours Per Week:40Weekly Schedule:Monday - Friday 8:00am - 4:00pmReferral Bonus Amount:500 Job Description:Supports the servicing of mortgage loans. Work may entail default and/or non-defaulted loans. Responsibilities include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles more complex levels of transactions with limited supervision to complete daily tasks and duties. Typically has more than 4 years of experience with a strong knowledge of the business and general office skills. Required Skills:• Efficiently manages time and capacity.• Demonstrated strong analytical / problem solving skills are required.• Experience in Mortgage Servicing with general knowledge of escrow• Ability to collaborate with teammates in other line of businesses and functions.• Strong attention to detail and strong organizational skills required• Excellent verbal and written communication skills.• Strong people / interpersonal skills required. • Flexibility to work weekends and/or extended hours as needed.Desired Skills:• Experience in financial services and knowledge of financial services industry, products and solutions.• Working knowledge of MSP/HLMS • Ability to read and understand loan payment history.• 1 year of cash handling experienceShift:1st shift (United States of America)Hours Per Week: 40

Created: 2021-11-29

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