Strategic Customer Success Manager

evolution is what drives our successThis Jobot Job is hosted by: Katrina McFillinAre you a fit? Easy Apply now by clicking the ''Apply Now'' button and sending us your resume.Salary: $150,000 - $200,000 per yearA bit about us:Founded in Philadelphia in the early 1900s, we have been a trusted supplier of electrical products, service and technical support for over 100 years. Today, the company is one of the largest independent, family-owned-and-operated electrical distributors in the Mid-Atlantic Region, serving the states of Pennsylvania, New Jersey, Delaware, Maryland and New York.Mission StatementWe will provide Quality and Value Added Service to Our Customers by fully supporting a partnership of our Employees, Our Suppliers and The Community.Why join us?We are a family looking to continue to grow and improve upon what we have already created within the utilities and electrical space. We are looking for teammates who come with fresh ideas and share our passion for connecting the world in the most efficient way possible.We offer a competitive base salary + bonus Unlimited PTOPremium dental, vision, and health insurance401(k) + company matchcontinuing education classes and upward mobilityJob DetailsWHAT YOU''LL WORK ON This role requires a seasoned marketing and sales professional to grow our relationships with our largest clients. We have a goal to be a 1 billion dollar organization within the next 5-10 years. We are on track to generate 300 million this year. You will be playing a pivotal role in determining the strategy and marketing behind achieving our business goals. We''re looking for that perfect blend of sales drive coupled with a customer-service mentality that will help us create loyal, happy customers.RESPONSIBILITIESDevelop our most strategic accounts into our highest value customers who are strong advocates and promoters of our brandWork closely with our Strategic Sales Team pre-close to develop a unique implementation planHelp design processes, structures, and tools to effectively scale account management best practicesProvide day-to-day guidance and support to managed accountsMassively expanding customer value by working closely with customer sales teams Collaborate with the Product team to improve the experience for users on products soldWork hand in hand with our CEO to drive the strategic mission of our organizationYOUR BACKGROUND THAT LIKELY MAKES YOU A MATCHSignificant experience in strategic account management or direct salesGood listener who can understand customer needs and communicate the value propositionAbility to get into the weeds and solve problems independentlyStrong team player but still a self-starterThrives in a multi-tasking environment and can adjust priorities on-the-flyYou are a unique blend of detail-oriented and big picture You take calculated risks in order to grow the business long termYou are someone who has a goal to be a CEO within 10 yearsYou are a student of your craft and love learning - you have read some or all of the following books - ''Good to Great'' by Jim Collins, ''Winning'' by Jack Welsh, ''Five Dysfunctions of Team'' by Patrick LencioniInterested in hearing more? Easy Apply now by clicking the ''Apply Now'' button.

Created: 2021-11-29