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Customer Service Representative

PrideStaff - Irving, TX

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Job Description

We are looking for customer service ROCKSTARS to join our amazing North Dallas client''s growing team! There is tons of room for growth! This company is an industry leader in the automotive industry. They have received J.D. Power Dealer of Excellence awards with the highest reputation score in auto retail. This is an amazing opportunity! Don''t miss out! Apply NOW! Pay : $17-19.50/hr. Responsibilities: Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller Update customer information in the customer service database during and after each call Work with the management team to stay updated on product knowledge and be informed of any changes in company policies Impact the company''s bottom line by problem solving and turning frustrated clients into repeat customers

Created: 2021-11-29

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