Support Technician - Apple, Windows

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team. The Support Technician II will apply acquired job skills and company policies and procedures to complete assigned tasks pertaining to Apple or PC hardware, software, and Apple / Microsoft operating systems. Qualifications: 2 to 3+ years of tech support experience required Education: Technical college degree or comparable, subject area: computer science Certification(s): A+ Certification Baseline OEM Certifications which include any of the following: Dell Desktop / Laptop, Lenovo Desktop / Laptop, Lexmark Printer, IBM Printer, Server + Scope of Activity: Microsoft Windows operating system software Microsoft Office applications Desktop hardware and peripherals Desktop imaging tools Desktop network configuration Desktop software installation and configuration Executive support Smart Hands activity: Physical device count survey, basic patching, LED verification, crash cart assistance (console recorder / reporter), power cycling (reboot of equipment), replace media (i.e. USB thumb drive, DVD) Full COVID-19 vaccination may be required. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcellâ„¢ Supports Equal Employment Opportunity** eXcellâ„¢, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit

Created: 2021-11-29