Customer Service Representative / Met-Ed / FirstEnergy

Job Description - Customer Service Representative / Met-Ed / FirstEnergy Are you looking for 1st shift, Monday through Friday hours? Start your career at $14.00/hour with an increase to $14.23/hr once hired on by our client! We offer benefits including medical, dental, and life plus comprehensive paid training! FirstEnergy, an award-winning Fortune 200 Utility Company headquartered in Reading, PA. With FirstEnergy, you are opening the door to endless career opportunities. Work for a company that values your hard work and customer service skills. No sales or telemarketing! About InnoSource InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way. Key Responsibilities - Customer Service Representative / Met-Ed / FirstEnergy After completing 6-8 weeks of paid training to ensure your success, you will: Answer inbound calls from existing customers Respond to service-related questions and resolve any customer concerns Handle billing-related questions, take payments, and assist customers with payment options Weather related outages may require extended hours beyond normal business hours

Created: 2021-11-29