Grievance Coordinator

Grievance Coordinator Department: SOM KC Family Medicine ----- Family Medicine Position Title: Grievance Coordinator Job Family Group: Professional Staff Job Description Summary: Assists a Program Manager or Program Director in coordinating all activities of a particular program. Job Description: Required Qualifications: Education : Bachelor''s degree in social science or healthcare related field, or Associate''s degree with 3 years experience in correctional healthcare. 5 years experience in correctional healthcare management may be substituted for the bachelor''s degree. s Job Duties Outlined: Manages and tracks KDOC inmate grievances as they pertain to healthcare related concerns. Coordinates between KDOC personnel, contract vendor administrators, and Office of Health Care Compliance personnel and physicians. Communicates with facility health care administrators and inmate advocates. Continuously conducts complex interpersonal interactions, makes complex decisions, analyzes and solves complex problems, and handles multiple tasks. Frequently uses teamwork skills and gives direction. Uses effective communication techniques to resolve healthcare related concerns. Maintains monthly grievance reports/trends and case files. Provides trend statistics quarterly to the Director of Health Care Compliance and on an as needed basis. Responsible for ensuring all reported statistics are reconciled monthly. Identifies site needs that are unique and communicates those needs to KDOC support teams for accommodations that are required. Conducts and organizes weekly peer review meetings between Office of Health Care Compliance personnel and vendor personnel. Provides developmental skills and monitoring tools for follow up corrective action plans submitted for review and approval by the KDOC. Provides expertise and guidance to facility staff to assist in the proper procedures to ensure accurate information is obtained to complete the Peer Review Process and grievance procedure. Assess program components for compliance with National Commissions on Correctional Health Care Standards, American Correctional Association Standards, Public Based Standards, and Community Medical Guidance Standards. Applies appropriate decision-making behavior. Provides input into Peer Review and Grievance policy and procedure development as well as maintains updates. Responsible for understanding ACA and NCCHC accreditation compliance standards. Promote good working relationships among staff, between other disciplines and departments, and with offender advocates. Available for the Secretary and Deputy Secretaries to assist as needed. Coordinate complaint responses. Coordinate investigation files. Other duties as may assigned by the Director of Health Care Compliance to respond to expressed needs of the KDOC Secretary and Deputy Secretaries, Site Wardens and Deputy Wardens, Site Superintendents and Deputy Superintendents, and other Office of Health Care Compliance personnel. Required Documents: Resume/CV Cover Letter Employee Type: Regular Time Type: Full time Pay Rate Type: Salary Pay Grade: A10 Pay Range: Minimum 46680 Midpoint 58090 Maximum 70020 Application Instructions: To learn more and apply online, please visit /en-US/kumc-jobs/job/Topeka-KS/Grievance-Coordinator_JR002256 or go to careers.kumc.edu/ and search for position number JR002256. Applications must be submitted directly through the KU Medical Center website to be considered for this position. Any applications submitted via email or this website will NOT be reviewed or considered. About KU Medical Center: The University of Kansas Medical Center''s mission is to educate exceptional health care professionals through a full range of undergraduate, graduate, professional, postdoctoral and continuing education programs in the schools of Medicine, Nursing and Health Professions. KU Medical Center also advances the health sciences through world-class research programs; provides compassionate and state-of-the-art patient care in an academic medical center environment; and works with communities in every Kansas county to improve the health of Kansans. Learn more at . Benefits: KU Medical Center proudly offers a competitive and comprehensive benefits package through the state of Kansas, with flexible options designed to meet the diverse needs of our faculty and staff. To learn more about our options for medical, vision, dental and other insurances, as well as our generous time off policies and retirement options, please visit . Copyright ©2021 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-fa003a79bec92c44868e9013990f6e4f

Created: 2021-11-29