General Manager

General Manager - Arizona Sands Club - Stadium Division ClubCorp, the largest owner and operator of private clubs nationwide, has operated for more than 64 years with the central purpose of Building Relationships and Enriching Lives® and is relentless in its pursuit of providing extraordinary experiences, meaningful connections, shared passions, and memorable moments for its members and employees. Bringing people together is our passion. We are a community and lifestyle for golfers, thought leaders, foodies, dynamic women, young executives, and families. We are seeking to bring on a talented General Manager at Arizona Sands Club, located inside the Lowell-Stevens Football Facility at the University of Arizona. Arizona Sands Club opened up in the fall of 2020 and is Tucson''s premier private business and social club. Our Stadium Clubs give alumni, owners, faculty, and fans a place to celebrate and support their sports team or university. A couple of the clubs in the current portfolio: The University of Texas Club, Baylor Club, University Club of Virginia Tech, to name a few. It''s a year-round facility for dining, meetings, civic, social, and educational events. The General Manager''s purpose is to direct all phases of Club operations while providing quality service and products to Club Members and Guests. The General Manager is accountable for setting direction, allocating resources, and ensuring execution in the Club. The position reports to the Senior Vice President of Operations. Ideal candidates will have experience in multi-unit operations, sales, the ability to build large and strong teams, opening experience, solid financial acumen, and thrives in the fast-paced hospitality world. RESPONSIBILITIES: Maintain an active and positive involvement from the Board of Governors Develop aggressive sales, marketing, and net revenue plans and direct successful implementation Motivate sales staff to achieve revenue goals by conducting timely and productive sales meetings Responsible for setting club goals, both qualitative and quantitative Involve all Club Employee Partners in generating revenue through constant communication on the importance of continuous income stream Actively market Club Memberships, Member Services, and Club facilities to attract new Members and achieve revenue objectives Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio Maintain exceptional Member Relations and facilities by creating a quality environment through staffing, programming, service operations, and maintenance Identify opportunities for Member events, food and beverage services, golf, and recreational facilities that satisfy ongoing Member needs and implement to achieve revenue objectives Recruit, select, train, and develop a qualified staff, including Department Heads, to understand the relationships between value, Member Satisfaction, and Member retention/attrition Develop Employee Partners for career advancement through the use of Performance Review Systems, Cross Training, and Development Planning Actively participate in Club events, making use of significant personal contact as a means of gathering feedback Monitor Member attrition and develop action plans to curtail Member attrition and maintain it at the lowest possible level JOB REQUIREMENTS: A minimum of 5 years experience in Club management or related field Bachelor''s Degree in Hospitality Management, Business Administration, or related field preferred Previous F&B supervisory experience Previous sales experience is preferred Stadium Background a plus

Created: 2021-11-29