IT MANAGER - INFRASTRUCTURE (ENTERPRISE NETWORK & DATA ...

Applications accepted from: ALL PERSONSJob Classification: IT MANAGER - INFRASTRUCTURE (ENTERPRISE NETWORK & DATA SERVICES MANAGER) Posting Number: 26851 Department: HOUSTON INFORMATION TECHNOLOGY SERVICES Division: ENTERPRISE INFRASTRUCTURE SERVICES Reporting Location: 611 WALKER, 9th FLOOR Workdays & Hours: MONDAY - FRIDAY 8:00 AM - 5:00 PM* *Subject to ChangeDESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONSProvides management/guidance/direction to the Enterprise Network & Data Services team made up of operation and maintenance analysts, technicians, and/or engineers. Requires technical knowledge in performing analysis of complex software, hardware, and transmission facilities using various diagnostic tools in support of efficient network operations. Able to assist subordinate staff members in carrying out their duties. Provides guidance/direction for planning and engineering efforts and test and evaluation programs. This includes installation and on-going administration and support of the associated Network Infrastructure, (LAN, MAN, WAN, leased lines, cellular wireless, Wi-Fi and cloud). This individual will participate in evaluations of vendor proposals for purchases of hardware, software, and technical services to ensure adherence to technical specifications. Analyzes proposed and actual projects in terms of the potential benefits of using information systems. Prepares long-range and short-range plans for services provided by this Enterprise Network & Data Services team. Plans and recommends changes to the capacity of the operating systems and their configurations. Prepares cost estimates for current and proposed projects, reflecting the equipment and staff requirements. Helps manage or manages an ongoing operational budget for the ENTERPRISE NETWORK & DATA SERVICES Infrastructure. Prioritize and assign tasks to ensure that the team''s resources are used effectively and that work schedules and targets are met. This position will be responsible for checking the work of subordinate team members. This member will lead the effort to work as partners with the other peer groups within Central IT and will be responsible for the service levels provided to the user community provided by the ENTERPRISE NETWORK & DATA SERVICES Infrastructure. Also responsible for quality assurance reviews of projects and support activities of the team and evaluation and documentation of team procedures. It will be the responsibility of this individual to manage a yearly performance evaluation plan based upon goals that support the strategy of the overall organization for each subordinate.WORKING CONDITIONSThis position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.

Created: 2021-11-29