Technical Support Analyst

About Unlimited Unlimited Systems is a group of healthcare leaders, tech gurus, and client success champions committed to enhancing the operational and treatment delivery success of specialty healthcare providers. For nearly two decades, we''ve been delivering market-leading technology solutions proven to help cancer care centers automate complex tasks and more efficiently provide lifesaving treatments to patients. As a Cincinnati Top Workplace, we take pride in maintaining a healthy work environment that supports and recognizes the contributions of every team member. Individual success at Unlimited Systems is boosted by ensuring team members know the organizational goals, how we are accomplishing them, and how each person can contribute. With Unlimited Systems, you will have the opportunity to demonstrate and further develop your skills in customer relationship management, professional consulting, healthcare technology, and leadership. If you meet the following prerequisites and want to have fun while developing increasingly valuable skills, and make good money while doing it, we look forward to meeting you. Minimum Qualifications Bachelor''s degree Eligible to work in the United States without visa sponsorship Client Solution Specialist Characteristics Strong verbal and written business communication skills Detail-oriented with ability to manage multiple tasks and varying priorities Strong organizational and problem-solving skills Service oriented, customer first focus Self-motivator with strong time management skills About the Job As a Technical Support Analyst, you will be supporting our proprietary software solutions across a national client base of healthcare organizations. We are seeking personable, responsive, motivated team members to join our expanding close-knit, client facing team of professionals! The team you are joining supports the Unlimited Systems client base by investigating and resolving customer inquiries and issues arising from use of our software. This position is responsible for documenting customer concerns, troubleshooting, and ensuring a timely issue resolution.

Created: 2021-11-29