IT Manager
Jobot - Southborough, MA
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This Jobot Job is hosted by: Katherine HowardAre you a fit? Easy Apply now by clicking the ''Apply Now'' button and sending us your resume.Salary: $130,000 per yearA bit about us:America''s largest emergency vehicle upfitter with over 40+ years in the industry is looking to hire an IT Manager / Business Analyst near the Marlborough, MA area. Providing a ''Total Solutions'' one-stop-shop for the sale, upfitting, and service of emergency and special purpose vehicles to Police, Fire, DPW, Colleges/Universities and numerous other public service agencies. With five locations nationwide, we are proud to be the nation''s largest municipal vehicle upfitter. Are you an experienced IT Manager with Syteline 9.0 or CloudSuite Industrial experience? Apply now!Why join us?Benefits401(k) matchingDental insuranceDisability insuranceEmployee assistance programHealth insurancePaid time offVision insuranceEducation AssistanceFlexible Spending AccountHealth Reimbursement ArrangementJob DetailsRoles and Responsibilities Work with business to Identify systems requirements by analyzing business requirements; constructing workflow charts and diagrams; studying system capabilities; writing user requirements and specifications. Provide project management in planning, design, implementation and support of business applications; insure interface with existing application, network and operational server environments. Act as liaison for outside vendors during installation, modification, and training, of application software. Identify process improvements and work with business partners effectively to implement system changes Monitor and control the performance and status of corporate business applications used for accounting and financial operations, human resource information systems, and legal contract systems, including forecasting and analysis systems. Monitor software requirements, determines application utilization, and recommends upgrades/enhancements as needed. Monitor and respond to application problems using appropriate problem determination tools; track problem occurrence and resolution; identify, diagnose and repair complex problems. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.Experience, Education and Specialized Knowledge and Skills:Must thrive working in a fast-paced environment while remaining flexible, proactive, resourceful and efficient. Excellent interpersonal skills, ability to develop important relationships with key stakeholders, good conflict management and negotiation skills, ability to identify issues and raise to key stakeholders in order to develop relevant and realistic plans, programs and recommendations. Demonstrated ability to translate strategy into action; excellent analytical skills and an ability to communicate complex issues in a simple way and to orchestrate plans to resolve issues and mitigate risks.Basic Qualifications B.S. in Computer Science, or related technical field. 5 or more years of experience in a commercial ERP applications support/development environment.Preferred Qualifications 3+ years of implementation and support experience as a Business Analyst on Infor SyteLine/CloudSuite Industrial or similar ERP. 3+ years functional expertise in Accounting, Manufacturing, Material Planning, Customer Order and Configuration modules. Strong Microsoft Excel skills. Solid Understanding of SQL Database Tables and ability to write and execute basic SQL queries. Experience working in a custom job shop environment. Experience supporting/integrating Salesforce. Basic application/web/database programming is a plus. Experience working with all levels of management and consulting with key business stakeholders. An ability to influence for greater outcomes. Strong team player that has a customer service approach and is solution oriented. Attention to detail and the ability to work individually, within a multi-disciplinary team, as well as with external partners and vendors. Possesses strong written and verbal communication terested in hearing more? Easy Apply now by clicking the ''Apply Now'' button.
Created: 2021-11-29