Shipping Team Lead

Monro, Inc.Monro, Inc. is one of the nation''s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry"”Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we''re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.Destination Monro - Your Career is Here!Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America''s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We''re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! - Your career is here.Job DescriptionThe Shipping Lead is responsible for overseeing the shipping functions of a tire warehouse location ensuring the accurate and timely delivery of product to achieve maximum customer satisfaction.Essential Functions:Train, develop and coach shipping teammates on operations, customer service, product knowledge, picking methods, and shipment load out methodsCoordinate and direct the daily workflow to ensure accurate and timely deliveries to achieve established efficiency goalsEnsure teammates are properly operating, utilizing and maintaining all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelinesTrain teammates on adherence to company policies and procedures, OSHA standards, all safety and environmental codes and industry regulations including consistent use of always required personal protective devicesMonitor work processes and make recommendations for modifications in order to increase and improve productivity, efficiency and accuracy for the purpose of improving costs; implement changes as directed or neededProvide quality checks for outgoing product to ensure accuracyMaintain all records of the delivery process such as time date quantity source and destination of materials shippedOversee the destination reports for routes and departures to ensure customers receive their merchandise in a timely mannerCommunicate with the sales team as needed to resolve delivery issuesPerforms other duties as assignedManagement Responsibility: The Shipping Lead directs a team of warehouse workers performing shipping activities, and operates under the general direction of the Warehouse ManagerQualificationsEducation and Experience:High School Diploma or equivalent and a minimum of three years of experience in Warehousing, Receiving, or Shipping, or the equivalent combination of education and experience.Supervisory experience is preferredKnowledge & Skills:Knowledge of warehouse operations and material handling operationsAbility to effectively mentor, coach and develop teammatesAbility to interpret and execute instructions furnished in written, oral, and diagram formatsAbility to identify problems by collecting data, and establishing facts in order to recommend practical decisions and solutionsExcellent organizational and time management skills with the ability to work in a fast-paced environment and change focus quickly to meet business needsExcellent customer focus and service skillsExcellent verbal and written communication skills with the ability to convey information in an easily understandable formatWork Environment & Physical Requirements:This job operates in a warehouse environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust.Ability to work rotational Saturdays and holidaysMust be able to lift, carry and stock merchandise and supplies up to 75 fort level with picking merchandise reaching heights 30 ft plusAbility to use RF Scanners and operate forklift, order picker, and pallet jacksFrequent standing and walking for long periods of timeFrequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twistingAdditional InformationBenefits Health Insurance Dental Insurance401K Retirement Plan with Company MatchPaid vacationPaid HolidaysCareer DevelopmentEmployee Discounts Your next Destination!Growth Opportunity:At Monro we''re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our Service Managers receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of Automotive Professional. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Created: 2021-11-29