Customer Service Associate (CSA) Position -Boca Area

Customer Service Associate (CSA) Position -Boca Area Essential Job Functions:Respond to incoming calls through the Withdrawal Call Center;Answer questions solely related to administrative matters involving withdrawals such as processing address changes; Validate withdrawal requests through the Withdrawal Call Center and submit them to the Processing Center accurately and in a timely manner.Perform on-line data entry based on validated phone form requests.Requirements: College degree, Bachelor''s 1 year prior customer service experience Bi-lingual (English/Spanish) preferred; not required. Excellent telephone voice, communication and customer service skills. Strong administrative skills.Must be able to work onsite, in the office from 8:00am to 7:30pm, EST, Monday through Friday, and occasional Saturdays. Standard shift: 9:00am to 5:30pm, 30-minute lunch break (40-hour work week).Must be able to work overtime hours from 5:30pm until possibly 7:30pm, when needed.Attend weekly staff meetings, 8am to 9am (paid overtime).Occasional Saturdays, 9:30am to 4pm (paid overtime).Background, drug test, education verification a mustIf interested, please reach out to me via email at [Click Here to Email Your Resumé] or directly at 954-395-2864.

Created: 2021-11-29