Account Manager (CST or PST time zone)

Job Description- The Account Manager develops and executes strategic business plans for strong middle-market customer relationships, revenue growth, member retention and achievement of financial objectives. - The goal of this role is to build and maintain a plan sponsor/broker relationships for an exceptional experience for our clients. This is achieved through communicating and demonstrating RFL's total cost of care, while being advocates for healthier living. Responsibilities of the Account Manager Role:- Relationship Management- Prepare and issue renewal proposals- Confirm sold proposal & plan changes- Ensure the Client is up to date on compliance requirements - Assist Account Directors and Sr Account Directors in National Account coverage- Participate in virtual Open Enrollment meetings- Conduct implementation activities to stand up to new business- Maintain the AM database to ensure the call center has accurate information- Run utilization and Ad-Hoc Reporting- Offer strategic planning in communications and marketing of the programRequired Qualifications- 2+ years of group health insurance sales or account management- No license required - Able to travel up to 15%, but will work from home- Minimum Associates Degree RequiredCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsComplex customer service experience in the health insurance industry preferred Excellent presentation skills and communication skillsEducationMinimum Associates Degree RequiredBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-11-15