Quality Assurance, Senior Analyst

Job DescriptionThe requirements and duties of a Quality Assurance Analyst - Senior within the RxConnect QA Organization are focused on three areas: Software Testing, Project and Communication Skills, and Knowledge and Expertise. Software Testing Leading RxConnect QA efforts on smaller to medium size projects, business support requests (BSRs), and off-cycle QA requests, and is accountable for ensuring the quality outcomes of assigned projects and requests. Defining comprehensive test strategies, plans and environment checklist requirements for manual or automated testing, and leads and actively participates in test case development and execution for assigned projects and requests. Planning RxConnect QA test efforts to ensure project requirements are satisfied. Participating in team review of requirements/design documentation and then prepares the overall test strategy and test plan for manual and/or automated testing. Developing detailed expertise in the application under test and associated CVS business processes. Preparing the test suite for QA execution to ensure the requirements and quality targets are satisfied. This can include leveraging of existing manual and/or automated test cases, and designing and developing new test cases in line with the test strategy and plan while oversees the efforts to other QA Analysts to update and develop new test cases. Overseeing and contributing to the execution of test cases and the validation of results, manages team workload to meet QA deadlines and productivity targets, provides first tier of triage for project defects found during test, and ensures the proper utilization of Quality Center, Team Track, and other tools Coordinating with Project Managers and/or QA Advisors to communicate testing tasks and estimates, and to provide clear status updates and risk/issue escalation where needed Project and Communication Skills Abiding and promoting the SEP Methodology as well as its evolution. Effectively communicate project statuses to secure needed clarifications from Business Analysts, to coordinate with Development Leads and Project Managers to resolve issues and defects, and to support the Business to perform its own test activities during Business UAT cycles.Required Qualifications3+ years of SDLC and IT experience.3+ years of experience on test management tools like HP ALM, Rally, SBM teamtrack3+ years of overall exposure on testing Web Applications, Web Services, SQL3+ years of experience in back end testing using SQL queries, ability to read and write SQL queries specifically on oracle database, understanding of data relationship1 year of experience of batch processing and familiar with batch scheduling tool such as Control M-COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications Strong understanding of SDLC and QA methodologies/ process Experience in WebServices Testing (SOAP and RESTFUL) Knowledge of Test Automation Scripting tool Understanding of batch processing and familiar with batch scheduling tool (Control M) Strong knowledge of MS word, Excel, Project and Visio Defect tracking tools Proven abilities to improve and reduce risk Ability to adapt to frequent changes Ability to learn quickly and stay current with new technologies Ability to work to a schedule and meet deadlines Strong analytical and problem solving skills Detail oriented Eagerness to work in a team environment Excellent written and verbal communications skills Retail Pharmacy and/or Healthcare domain experience Prior experience working in distributed (onsite-offshore) teamsRetail Pharmacy and/or Healthcare domain experience Prior experience leading distributed (onsite-offshore) teamsEducationAssociates Degree or equivalent experience.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-11-15