Pharmacy Technician

Job DescriptionOmnicare, Inc. is a wholly owned subsidiary of CVS Health Corporation. We DoDirectly, and through our subsidiaries, Omnicare provides a broad array of pharmacy-related services to long term care facilities and to other customers in the health care environment. While senior care has long been an Omnicare specialty, we also serve other targeted populations.The CIC, Claims associate is responsible for the timely and accurate distribution of phone calls and documents, as well as document storage throughout the CIC. Claims associates will research prior authorization (PA) requirements, gather all PA information needed, and complete the PA procedure in a timely manner. Are required to work with CIC staff, pharmacy staff, nursing facility staff and physician offices to ensure timely payment of online submission of claims and responsible for follow-up on all prior authorizations that have been submitted to the insurer for review. Shift: 1P-9:30P, Monday - Friday; includes every 5th weekend. Plus 2 Major holidays per year (Subject to change) Triage all incoming phone calls and faxes. Scan, file and electronically store all prior authorizations and other CIC related documentation. Work rejected real-time claims for all pharmacies supported by the CIC under the direction of the CIC pharmacists. o Work with local pharmacies to meet run times and ensure timely dispensing of medications. o Work with facility staff to gather pertinent information needed to secure overrides/prior authorizations. Initiate Prior Authorizations as directed by a CIC pharmacist or Clinical Specialist. Fax and electronically submit completed prior authorizations to insurance plans for review. Call insurance plans to follow-up on submitted prior authorizations. Communicate to the Supervisor staff and then escalate to the Claims Manager any changes in prior authorization criteria or issues related with various insurance plans and processors. Work backlog of rejects as appropriate. Follow all applicable government regulations including HIPAA. Display behavior which exemplifies employee code of conduct guidelines.Required Qualifications Verifiable High School Diploma or GED is required The ability to concentrate on a task over a period without being distracted Use and understand verbal and written communication to interact with customers and colleagues Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times The ability to use math to solve a problem, such as calculating day's supply of a prescription Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem Choosing the best course of action when faced with a complex situation with several available options Customer service orientation Fluent in all aspects of the English Language Good oral communication skills Ability to have strong communication with Dispensing Pharmacists Ability to effectively communicate with employees, facility staff members, prescribers and others within organization Ability to write routine correspondence and reports Excellent skills in usage of fax machine, computer software, copier, and word-processing Strong attention to detailCOVID RequirementsCVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.Preferred Qualifications Prior experience in the long-term care industryEducation Verifiable High School Diploma or GED is requiredBusiness OverviewAt CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Created: 2025-11-15