Senior Manager Digital UX Design

Job DescriptionSenior UX Managers at CVS Health contribute to digital product design efforts and solve complex business challenges on large-scale initiatives across several projects simultaneously. They are user advocates who lead and guide the work of less experienced design colleagues, provide recommendations and influence strategic decision making, have an appetite for inclusion, and at a minimum have familiarity with and working knowledge of accessibility.As an integral member of our Digital UX team, this position is responsible for managing 6-10 UX designers working across one or more scaled agile release trains.This role supports one or more of the following businesses: CVS Pharmacy®, CVS Caremark®, CVS Specialty®.Responsibilities Hire and retain contract and full time UX designers Establish annual goals and provide ongoing performance feedback to full time staff Collaborate with other UX, Product, and Development managers to ensure alignment across projects Proactively work with reports to ensure high quality designs and stakeholder satisfaction Collaborate with other UX managers and UX director on UX strategy Work with agile leadership to ensure UX team quality and velocity meet team needsRequired Qualifications 7+ years of experience in team building and leadership involving direct, indirect, and non-reports Proven ability to work in a matrix team environment and demonstrate thought leadership and ability to influence where no direct line of control exists Ability to mentor and manage 3-10 direct reports Strong portfolio of work including examples of mobile web, desktop and app experiences Strong understanding of design system and component-based design Strong understanding of native mobile and responsive web platforms and designing UI solutions within them Ability to conceptualize, design, and deliver experiences. Ability to communicate user needs and demonstrate how proposed designs solve those to internal team and other stakeholders. Ability to collaborate with designers, strategists, managers, and technologists Ability to collaborate with product owners, scrum masters and engineering teams within an agile process Ability to present to senior stakeholders and build support UX work initiatives (Ability to direct the work of others) Knowledge of user-centered design philosophy and process Hands on experience with wire framing and prototyping tools Attention to detail and passion for excellenceCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications Experience in medical or other highly regulated fields Knowledge of HTML, CSS and other web technologies Experience with agile and lean software development practicesEducationBachelor's degree in Graphic Design, Information Design, Interaction Design, Product Design, Human Factors or equivalent/relevant work experience. Master's Degree Preferred.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2026-05-02