Senior Medical Director - Virtual Primary Care

Job DescriptionThe Senior Medical Director is responsible for ensuring that patients receive high quality, accessible and clinically rigorous care. Reporting to the MinuteClinic Chief Medical Officer, the Senior Medical Director will build, manage, and maintain a Virtual Primary Care (VPC) national practice, leading virtual multi-disciplinary health care teams that include MDs, Nurse Practitioners, RNs, LVNs and Pharmacists. They will have responsibility for developing innovative care models and incorporating new products and technologies. The Sr. Medical Director will manage, develop and oversee key clinical programs, working closely with the Chief Medical Officer, the Chief Nurse Practitioner Officer, and external networks (vendors, key opinion leaders, etc.). The Senior Medical Director will demonstrate proficiency in practice, planning, and self-direction in goal setting. Candidates must be board-certified in Family Practice or Internal Medicine with leadership experience and have administrative capabilities.Primary Responsibilities:1. Provide clinical and administrative leadership for the new Virtual Primary Care division of CVS Health. Manage and lead VPC physicians who are themselves each leading virtual multidisciplinary health care teams Supervision of advanced practice clinicians when appropriate and abide by all associated rules and regulations Escalation point for the care delivery team 2. Focus on patient safety and experience, quality, accurate coding, cost containment, and enhanced patient access to care Work closely with the CVS patient safety organization and other internal quality assurance bodies to ensure the safety of clinical care delivered at MinuteClinic. Adheres to privacy, compliance, quality, and other regulatory standards of CVS Health 3. Actively participate in practice quality improvement plans and evaluation of practice performance metrics. Support professional practice of APRNs and review evidence-based guidelines in primary care with APRNs and staff. Participates in identification and implementation of new health technologies, products and service programs Provide thought leadership and give feedback on ways to improve workflows and tooling to reflect best care practices4. Provide direct patient care to a subset of patients and be responsible for the clinical care delivered by the health care team. Provides and manages remote patient care with strong diagnostic acumen, using audio and visual technology to complete patient examinations, evaluations, assessments, diagnoses, and treatment plans. Documenting/Charting patient information in line with current policies and procedures Delivers holistic, patient-centered care with continuity as one of the primary care physicians Communicates effectively and compassionately through audio visual consultations with patients and can address patient concerns through these media Communicates with patients regarding testing results, follow-up care, and additional information. Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions. Refers patients to specialists and to relevant patient care components as appropriate Educating patients on the risks and benefits of treatments ensuring the patient is a part of the decision-making process Participate in the development of care plans and drive successful outcomes5. Develop and maintain strategic partnerships. Work closely with partners both external and internal to CVS Health to build strategic partnerships Identify potential partnerships that would be beneficial to achieve our strategic and operational objectives. Maintain positive relationships with partners and measure partnership success.Required QualificationsLicensing / Certification:Medical degree and Board Certification in a primary care specialty: Family Medicine, Internal Medicine or GeriatricsCurrent and on-going licensure to practice medicine in at least one state, Drug Enforcement Agency certification, The Sr. Medical Director will need to meet the MinuteClinic credentialing standards. Ten (10) + years of clinical practice experience Clinical and administrative leadership experience in a medical group or telemedicine company Experience leading and collaborating with other clinicians in a highly matrixed organization Ability to work collaboratively and virtually Knowledge of and experience with managed care systems including quality assurance, utilization management, risk management, quality improvement, population health and disease management programs Familiarity with the community care delivery environment Strong talent development and ability to build and lead high performing clinical teams Demonstrated success creating and leading clinical systems improvement impacting HEDIS/ healthcare quality, navigating information systems technology. Excellent problem-solving capabilities in ambiguous situations and with incomplete information is required. Ability to manage multiple priorities and resolve conflicts in a timely manner. Consensus builder who leads through influence and is an effective communicator. Essential Functions: Ability to build, manage, and maintain a Virtual Primary Care (VPC) national practice, leading virtual multi-disciplinary health care teams that include MDs, Nurse Practitioners, RNs, LVNs and Pharmacists. Provides and manages remote patient care with strong diagnostic acumen, using audio and visual technology to complete patient examinations, evaluations, assessments, diagnoses, and treatment plans. Documenting/Charting patient information in line with current policies and proceduresCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsN/AEducationMedical degree and board certification in a primary careBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-11-15