Product Development Manager

Job DescriptionWe have an exciting opportunity at CVS Health If you are passionate about making a difference in the work you do and solving complex problems, while contributing to helping patients on their path to better health, consider growing your career as a Manager with the CVS Health Pharmacy Product Innovation & Development teamThe Product Development Manager will be a key part of a high-performing team focused on implementing strategies to realize value in our work to achieve our mission of helping patients on their path to better health through improved patient outcomes. As Manager, you will primarily be focused on:- Designing and implementing business processes and systems for operationalizing innovative customer care messaging programs- Monitoring program performance, proactively detecting performance issues before they become problematic, and identifying corrective actions and performance improvement opportunities- Driving to successful completion projects that extend program capabilities, increase capacity, improve performance, and result in volumetric scale while increasing healthcare outcomes- Building new and leveraging existing collaborative relationships with internal business partners and external B2B clients- Leading and contributing to quantitative and qualitative analyses, and critical communications for potential new experiences designed to influence consumer-health behaviors, improve outcomes, and lower healthcare costs- Developing business cases, tracking progress against key milestones, and creating and implementing outcomes analyses to support scaled implementation of products and service opportunitiesResponsibilities include:- Contributing to the diagnosis, solution development, and planning of multiple strategic products, reporting, and services- Delivering quantitative and qualitative analyses that will yield critical answers to the questions at help increase program efficacy- Assisting in creating executive level readouts and presentation materials for leadershipRequired Qualifications- 3+ years of experience developing and managing healthcare service programs that engage patients and drive positive healthcare outcomes- 3+ years of increasing responsibility managing and developing business processes across an enterprise organization- 3+ years of managing and influencing in a matrix team organization with a positive, team-oriented mindset with a willingness to work on multiple workstreams- 3+ years of managing one or more direct reports- Expertise with MS Office SuiteCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications- Master's degree in Business Management, Business Operations, Program Management, or similar- Advance graduate certifications in in Business Management, Business Operations, Program Management, or Analytics - 3+ years of experience in new product development and project management processes to bring new capabilities from definition through development, testing, and launch- 3+ years of analytical experience, designing and executing complex analyses using Excel, SQL, and Tableau- 3+ years of experience working with and actively negotiating consensus outcomes with internal business stakeholders (e.g., IT, Legal, and Compliance)EducationBachelor's degree in Business Management, Business Operations, or similarBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-11-15