Advanced Digital Experience Designer - Healthcare (...

Job DescriptionThe Advanced Digital Experience Designer at CVS Health contributes to digital product design efforts and solves complex business challenges on large-scale initiatives across several projects simultaneously. Works independently based on strategic direction and requires limited direction. Provides recommendations and influences strategic decision making. This role supports the Healthcare insurance solution.Responsibilities include: Collaborate with Design team members, Product, Business and Engineering partners to ensure shared understanding of business and user goals. Lead the creation of UX flows and wireframes Conceptualize, design and define breakthrough user experiences, drawing inspiration from research, user goals, and the world around you.Work with our copy, visual design and accessibility teams to ensure all work is compliant with our brand, copy and accessibility guidelines.Partner with research, optimization, and analytics teams when appropriate to inform and validate design decisionsGain stakeholder support for designs by clearly communicating design vision and rationale. Translate complex cognitive challenges across multiple projects into elegant user experiences delivered across multiple channels (digital, phone, in store).Develop deep understanding of customer journeys, personas and segmentation within your portfolio of projects.Required Qualifications7-10 years of design and digital user experience. 5 or more years of experience in responsive web and native mobile app design.Deep knowledge of full user experience design process and ability to contribute at any level.Ability to dive into projects at any level of definition with creativity and drive.Demonstrated experience leveraging user research effectively.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications Expert proficiency using Sketch, Figma, InVision and other industry-standard design tools. Figma preferred. Experience working in health, medical, insurance, finance or other highly-regulated industries. Experience with agile, SAFe Agile and lean software development practices.EducationBachelor's degree in Graphic Design, Information Design, Interaction Design, Product Design, Human Factors or equivalent/relevant work experience.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2026-03-07