Print Department Customer Service Representative

Job DescriptionAs the Print Customer Service - Senior Assistant, you willinteract with customers who need to enter, requireguidance, or check on a print job, input all job data intoPrint Department database so the production team cansuccessfully fulfill orders accurately and on time. You willfollow through on the job progress, client questions, andclient communications. You will also learn and assistHotline team with store requests in peak periods,Required Qualifications1+ years of customer service experience2+ years of experience using Microsoft Office SuiteCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsExperience in a customer facing roleCustomer service skillsExperience using an MIS DatabaseExcellent written and verbal communication skillsAbility to multitaskAbility to interact with all levels of the organizationAbility to lift 30lbs occasionally1+ year of experience in a graphic/print environmentEducationVerifiable High School Diploma or GED requiredAssociates Degree preferredBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-10-04