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Senior Release Train Engineering Manager

CVS Pharmacy - Raleigh, NC

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Job Description

Job DescriptionCVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative solutions that will make health care more accessible, more integrated and more reliable for more people, online and in our stores. We are looking for passionate, driven people who want to join a high energy and growing team to make a difference in customers' lives and who want to be on the ground floor of innovation that aims to reinvent what a pharmacy and a health care company can be. Join us on our agile transformation journey. The Release Train Engineer (RTE) is a leader on the Agile Release Train (ART), a team of teams (50-125 people) that plan, commit, develop and deploy software together to deliver significant value to CVS Heath's end customers. This is an instrumental leadership role in the oversight and execution of initiatives that generates multimillion-dollar business value to the organization and touch millions of consumers every year, partnering closely with leaders from other disciplines (Product, Engineering, QA, Architecture, Design/UX) and across the organization to provide quarterly guidance and day-to-day direction. RTEs are accountable for relentless train improvement and for ensuring transparency about the ART's delivery, risks and accomplishments. The RTE drives train processes and ensure teams have everything they need to be successful to build the product and help coach the ART in Scrum, Kanban and Scaled Agile Framework (SAFe).Acts as the train's focal point for communication and connections with all impacted teams needed to deliver on the work. (Includes teams on the SAFe trains, agile teams not on trains, waterfall teams, vendor partners, suppliers, etc.) Manages and facilitates Train meetings and processes, including Agile ceremonies and quarterly release planning activities with key business stakeholders Plans and facilitates the train's quarterly Program Increment (PI) planning event, including the readiness/preparation activities in advance to ensure teams are ready for a Planning session. Ensures prioritization alignment, resolves conflicts, and clears cross-team/ART-level impediments and risks so the train delivers commitments and realizes business value. Emphasis on problem-solving. Responsible for agile budgets and forecasts related to people associated within the agile release train Foster information sharing, creating a collaborative environment Manage train budget and spend through forecasting, resource allocation and monitoring, in partnership with finance. Partners with finance and procurement.Required Qualifications8+ years of experience in IT3+ years of experience as RTE, Scrum Master, Product Owner, or Agile Project/Program ManagerCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsProgram Management experience in the Retail, Digital, Healthcare or PBM industry Advanced understanding of software development Advanced understanding of lean-agile principles/mindset and SAFe principles/core values, including Lean UX, User Centered Design, and Design Thinking Experience leveraging and interpreting agile metrics Experience partnering with User Experience (UX) designers, researchers, architects, content strategists, and leaders Scrum Master experience with teams working on complex large-scale applications Experience with Agile collaboration tools such as CA Rally, Confluence, SharePoint, Microsoft Teams, etc. Understanding of resource allocations, forecasting, and budgeting.Experience with consumer-facing digital products and/or building platforms. Strong technical aptitude and experience leading teams in delivering quality software Excellent communication (written, oral, presentations), holistic view and systems thinker Able to lead without "Command and Control" style (servant leadership), empathetic Proactive, problem-solving approach - someone who offers solutions not problems for others to solve. Comfortable jumping in as needed to support the Train Effective communicator with strong interpersonal skills/collaborative style and the ability to establish strong working relationships and influence peers and stakeholders Demonstrated ability to facilitate large planning and solutioning sessions Understanding of Agile at scale philosophies & methodologies. Experience working in an Agile organization using Scrum, XP, Kanban, Scaled Agile Framework (SAFe), or other scaling model Synthesize data from multiple sources and uses that information to develop insights on train's status Willing to try new things, check and see if they worked, and then change and adapt Experience using Agile best practices, i.e., burn-down charts, different retrospective formats, defect management, user stories, ATDD, TDD, BDD, CI/CD, automated testing, etc.EducationBachelor's degree or equivalent experienceBusiness OverviewAt Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Created: 2025-11-15

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